Transcy: AI Language Translate

Transcy: AI Language Translate

Recenzje (5 918)

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21 luty 2022

Hello !
I just Install the App ,there was some issue ,the CS deal with the issue very fast.
Excellent Support from Molly! I will update review after using the App.

VEILKINI
Jordania
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 22 luty 2022

Hi Mamoun,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

Edytowano 22 październik 2024

Banger app! Great support! No buggs like all other apps

Lyxery By Sweden AB
Szwecja
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 30 listopad 2021

Hi LULI,

This is Carrick from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I sincerely apologize for this inconvenience.

For this concern, our Dev team is definitely working on it to find the root cause and will have the relevant solution for this as soon as possible. Also because it involves in your third party apps, so it may take longer time to fix it, so I highly appreciate your empathy in this situation.

As I have seen that my colleague has sent you follow-up emails, please kindly check it for further help. Looking forward to hearing from you soon.

Regards,
Carrick
Transcy - Translate Language and Convert Currency

30 czerwiec 2021

amazing customer service, took care of our problems in a matter of seconds, much recommended. everything works great.

LeFriba
Finlandia
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 1 lipiec 2021

Hi Erik,

Here's Doris from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Doris
Transcy - Translate Language and Convert Currency

25 grudzień 2021

Best service ever from Richarde!!
I had some issues with some translation from an app that wasn't translated but Richarde fixed everything
I love the app

Mon Chou
Dania
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 26 grudzień 2021

Hi Jonas,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

3 luty 2022

Really great app and if something doesn't work, the support team is always super quick and helpful! Really happy about it.

Soho Rocks
Francja
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 7 luty 2022

Hi Christina,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2 luty 2023

Support went very fast and smooth, In a few minutes my problem was solved and I got more information about other packages.

PERRON Stores
Belgia
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 3 luty 2023

Hi Felix,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

8 sierpień 2022

funzionale e facie da usare, mi sento di raccomandarla e tutti quelli che vorrebbero avere negozio multilingue.

Sanifixsrl
Włochy
Ponad 2 lata korzystania z aplikacji
1 kwiecień 2021

Avevo un problema con il mio tema, non era supportata la possibilità di inserire lo switch nell'header del sito, ho contattato l'assistenza e in meno di 24 h hanno apportato la modifica appositamente sul mio store. Veramente gentili e professionali.

Bottega Zero
Włochy
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 5 kwiecień 2021

Hi Emanuele,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

9 kwiecień 2022

Support from Jennifer and Johnson was perfect, they did exactly helped me with what I needed! Now the embedded function is working and showing nicely in the footer.

Mutsaers
Holandia
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 16 kwiecień 2022

Hi Kees,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

9 styczeń 2024

Cris supported us very fast, friendly and super efficient! Thank you!

Secend.ch
Szwajcaria
Ponad 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 17 styczeń 2024

Hi Laurin,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce