Transcy: AI Language Translate

Transcy: AI Language Translate

Recenzje (5 885)

Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
17 marzec 2021

i used this app and is very good and simple to use, really appreciate. The price is quite good and is really nice.

Cuscini&relax
Włochy
24 dni korzystania z aplikacji
OneCommerce.io odpowiedział(a) 17 marzec 2021

Hi there,

I'm Helen from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Helen
Transcy - Translate Language and Convert Currency

3 czerwiec 2021

The app is very slow and lag all the time, really frustrating. Also, hundreds of random words from my themes are taken into consideration, even though they are not present on my website. It becomes impossible to find a word to translate in particular. And the team is not helpful with that.

Altterre
Kanada
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 4 czerwiec 2021

Hi 朱大掰,

I'm Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for this inconvenience caused.

Regarding to your concern as following:

The first issue is the loading page speed in back end, If it happened on back end, it depends on how many pages as well as languages you're translating, it means the more pages or languages you have, the slow loading speed it should be.

The second issue as "Also, hundreds of random words from my themes are taken into consideration, even though they are not present on my website", the random words may come from your store theme, also because of theme limit, our app cannot detect those words in-app to edit, our app just automatically translate it properly, in case you want to edit it, we will help you from our system. For further check and help you resolve completely, my colleague has contacted you properly, please let them about it.

Hope to hear from you soon.

Regards,
Peter
Transcy - Translate Language and Convert Currency

28 styczeń 2023

Extremely useful app and amazing support! It does everything I needed to do perfectly and they were very responsive and extremely helpful.

Cushion Quilts
Stany Zjednoczone
24 dni korzystania z aplikacji
OneCommerce.io odpowiedział(a) 30 styczeń 2023

Hi Laura,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

11 wrzesień 2022

I have just started using this app everything looking good so far, with one incident I have faced, Neville was really helpful and quickly solved it.

Ace Mills
Stany Zjednoczone
24 dni korzystania z aplikacji
20 kwiecień 2022

The app is really useful and Nancy from support helped me a lot and set up the app as it should be. Congratulations

Take a look 4 YoU
Serbia
24 dni korzystania z aplikacji
OneCommerce.io odpowiedział(a) 26 kwiecień 2022

Hi Darko,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

29 lipiec 2022

They are professional and Shen assisted with my case and settled my problem in just 10 mins!! She was nice and explained well to me. Good!!!

Ksquare Food
SRA Hongkong (Chiny)
24 dni korzystania z aplikacji
22 sierpień 2022

The support is amazing and very helpful. A app that must have and you will get help in second my resting is 5 stars

Pet Brush
Szwecja
24 dni korzystania z aplikacji
Edytowano 22 czerwiec 2023

The app is great and easy to install. I had some doubts and the support have been incredibly fast and efficient.
My shop is translated now and I am waiting to see the result of my SEO.
I plan to upgrade then as the app is quite cheap for the help it gives me.

vivalatina-shop
Meksyk
24 dni korzystania z aplikacji
OneCommerce.io odpowiedział(a) 27 czerwiec 2023

Hi Nicolas,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

Edytowano 14 kwiecień 2021

My experience with this app has been really positive. Besides the fact that this app gets the job done, their customer service team is helpful and very responsive. Recently I had an issue on my website and Andy and Seri got it resolved in less than 24 hours. I can say they are very reliable.

Thameen
Kuwejt
24 dni korzystania z aplikacji
OneCommerce.io odpowiedział(a) 28 marzec 2021

Hi Jarrah,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

6 listopad 2022

John is an amazing help, he guided me through setting up the app, he helped me with choosing the right currency and language.

Central Lighting
Stany Zjednoczone
24 dni korzystania z aplikacji
OneCommerce.io odpowiedział(a) 8 listopad 2022

Hi Samuel,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce