Transcy: AI Language Translate
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
Recenzje (5 846)
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Parfait et super service en ligne, toujours disponible et très pro. Je recommande leurs services les yeux fermés
really very good support , 5 stars to them
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
La atención fue muy buena y bastante efectiva. La instalación también fue super fácil. Me atendió Molly, fue muy amable. Excelente aplicación. Muy útil para cualquier tienda.
Hi Cristian,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
App may seem buggy and complicated at first to set-up but their customer service is excellent! Got my help from Lisa, she solved my issues within an hour.. Much better than troubleshooting the issues myself. :)
Hi Jeriel,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
Tried to use this app, but unfortunately, this app created too many issues, and did not work in my case.
1. My search results became a a mess - all the titles multiplied 5 times 2. Getbutton icon that allows customers to communicate with us via WhatsApp became unusable and huge
3. Their support is there, but not really solving the issue, nor I can tell in confident they understood my problem.
4. After removal of the app, their code has been left in my template and still caused problems to my site appearance. I had to pay developers to find the problem and remove their code manually. It looks like big and complicated system and I would suggest to try this app on non-production site first, to avoid issues like mine.
Hi there,
This is Jesse from Transcy - Translate Language and Convert Currency Customer Support Team and we`re truly sorry for this inconvenience caused.
As we have checked your case and seen that
1. "My search results became a a mess - all the titles multiplied 5 times", recently Shopify has changed some rules on their system. In this update, they've found some small bugs unexpectedly that might affect to our functionalities or working process in few cases and we're noticed from Shopify system already.
2. "Getbutton icon that allows customers to communicate with us via WhatsApp became unusable and huge", once you translate your page, something such as icon or button from your website might be affected, and this can be completely fixed by us.
3. We have checked your conversation with my related colleague who has supported directly your case to avoid this next time.
4. Leftover code issue, sometimes, there will have some lines of code leftover on your site for some reasons. However, we have an published article for this and you can resolve it by yourself.
You are having an active chat with my Dev support, please consider to reinstall our app and let us have a chance to support with the highest priority?
Looking forward to hearing from you soon
Regards,
Jesse
Transcy - Translate Language and Convert Currency
I am really proud to recommended this APP , it's really useful and their support is very remarkable . especially thanks to Nancy for her quick support and advices. totally satisfy to deal with this APP. it is just excellent !!
Hi Mohamed,
Here's Jena. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Toller Live Support bei der Einrichtung! Hat super geklappt und ging sehr schnell. Echt empfehlenswert!
Hi Oliver,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Great app for translation.. The support is great with very fast reply to your questions.. Easy to manage all your translation with the transcy app.. The app also lest you change photos for different languages.. Would like to have a feature that lets you also change the link of the photo that way I could arrange for example all the product categories on the home page in alphabetical order when translated into another language.
Hi Jean-Philippe,
This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
Your feedback will be noted by concern team to consider and improve it in the next releases. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
Easy to use. Great price for so many settings. Very helpful and quick support in chat. Thank you for this plugin! :-)
Hi Michal,
I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency
Die App ist super. Leicht verständlich, läuft reibungslos und der Support hilft dir das richtige Setup zu treffen.
Hi Manuel,
This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Shirina
Transcy by OneCommerce