Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 2% ocen to oceny z 1 gwiazdkami
18 styczeń 2022

Great service, would recommend to anyone looking for an easy to use service, free plan works well for one language.

Honey Fashion
Portugalia
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 20 styczeń 2022

Hi Fancisco,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

23 sierpień 2021

I used this app to translate my shop and to show multi-currency in my shop. It is user-friendly. Also, customer support staffs are professional and very supportive!

GoHeyHey
SRA Hongkong (Chiny)
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 23 sierpień 2021

Hi Kam,

This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Transcy - Translate Language and Convert Currency

8 listopad 2021

一進入頁面時,不知道該怎麼使用,但客服對話直接秀出來,跟我打招呼,並且盡心地引導、教導我如何使用Trancy,以致於我能很快的讓我的網站提供不同的語言版本,而且隨時提供幫助,解決我的疑問,讓我的網站在不到十分鐘的時候就能被翻譯成另一個語言!真是非常感謝

壹肆伍零購物網
Tajwan
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 9 listopad 2021

Hi Sandy,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

19 luty 2022

Got immediately help . Great service and support, thank you very much Nancy !! Very recommended !!!

IDSeeds Farm
Izrael
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 22 luty 2022

Hi Yehuda,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edytowano 6 marzec 2024

We have today used the chat for some technical issues and "Amy" has been very swift to answer questions, fix problems and give explanations for the issues we had. Great team Transcy has.

Newton-Rider
Dania
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 10 maj 2022

Hi Ulrik,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app. For your feedback, we seriously noted this point for concern team to take it into consideration, thanks

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

9 marzec 2023

I was in trouble because it was not translated, but it was very helpful to respond immediately!
kind and wonderful team

DRIP & DROP COFFEE SUPPLY
Japonia
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 10 marzec 2023

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

20 listopad 2021

This is how a company should work by servicing their customers :) If all companies worked like this, my job would be much easier as an online business owner. Awesome service! O.Stefanson Forest Kids Norway

Forest Kids Norway
Norwegia
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 22 listopad 2021

Hi there,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edytowano 5 luty 2022

The support Team is friendly, and help me set up the app step by step. I'm so grateful for the time and help they provide. Thank you Richcarde.

Wozo Decor
Kanada
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 7 luty 2022

Hi Lindsay,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

21 luty 2022

Zenny was very helpful. Took only a minute to get going. Just starting with the free version, but will move to paid if this performs as well as I think it will.

Shop Mobisyn
Stany Zjednoczone
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 22 luty 2022

Hi Jamie,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

18 styczeń 2022

Really helpful. The translation is pretty good. Unfortunately, in order to edit the translated text of even only one selected language, it’s nescesary to upgrade to a payed plan, which I can’t do yet until I get more steady sales. It would be nice if it was possible to edit the translation of one language only, even on the free app

Tzuf Art and Soul
Izrael
Prawie 2 lata korzystania z aplikacji
OneCommerce.io odpowiedział(a) 20 styczeń 2022

Hi Simcha,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

For your concern, I have noted this point and consider to include it for future update.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency