Avaliações (5.688)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
4 de agosto de 2022

Transcy has incredible customer service and they are quick to respond. Mikayla and Cassie are soooo nice.

MINAKY
China
8 meses usando o app
8 de junho de 2022

Brilliant support! The team helped us to add the language selector in the theme the way we wanted. We did not even had to contact our developer for the assistance, Transcy team did it for us! Thanks a lot!

Nass Shop
Estados Unidos
8 meses usando o app
OneCommerce.io deixou uma resposta 9 de junho de 2022

Hi Anastasiia,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

16 de maio de 2021

I used the app to switch currencies and translation, any problem i got was rapidly attended by the support team which is very helpful!

Fideska
Colômbia
8 meses usando o app
OneCommerce.io deixou uma resposta 17 de maio de 2021

Hi Jairo,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

30 de maio de 2022

Easy to use, easy interface and good service. Overall one of the best translator apps for shopify i have been able to find. The customer service and response time are also very good, so if you are looking for an app for your site, this is it!

darkwarestore.com
Alemanha
8 meses usando o app
OneCommerce.io deixou uma resposta 1 de junho de 2022

Hi Jesse,

I'm Frederick. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

24 de julho de 2022

I absolutely LOVE IT! I had problems setting it up and Nana"s response was quick and she was very informative.

CCPC Department Store
Estados Unidos
8 meses usando o app
15 de julho de 2021

Great application, great support. They supported me to things I didn't think. I'm glad that the attractive staff supported me. Of course, the translation was also solid. Anyone will be fine because I was able to do it even if I am a beginner. Thank you very much.

Vanric.Design G.K.
Japão
8 meses usando o app
OneCommerce.io deixou uma resposta 16 de julho de 2021

Hi 佐々木隆一,

I'm Celina from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Celina
Transcy - Translate Language and Convert Currency

18 de junho de 2021

This app is very helpful, I'd like recommend to all of shopify seller, it could easily to fix many issues.

Giqiimy
Reino Unido
8 meses usando o app
OneCommerce.io deixou uma resposta 20 de junho de 2021

Hi WENXINYU,

Here's Ladonna from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Ladonna
Transcy - Translate Language and Convert Currency

1 de abril de 2022

This is the app of language and currency exactly I am looking for! I love the type of how it showing, and the UI design feels really comfortable. The customer service from Lisa helps me a lot! Thank you for your help and thank for the company's great work!

12Goshair
China
8 meses usando o app
OneCommerce.io deixou uma resposta 4 de abril de 2022

Hi Mike,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

12 de novembro de 2022

Très bonne application, facile d'utilisation avec un service après vente au top. Je recommande fortement.

Heyes Beauty
França
8 meses usando o app
OneCommerce.io deixou uma resposta 15 de novembro de 2022

Hi Melissa,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

7 de janeiro de 2023

very friendly and helpful , it help me a lot to solve questions and issues, to avoid future problems !

digitalworldfit
Alemanha
8 meses usando o app
OneCommerce.io deixou uma resposta 9 de janeiro de 2023

Hi Hsiu,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce