Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
20 de novembro de 2023

Technical support at a very high level! Always in touch, they solve any problem!

M | Art Studio
Israel
7 meses usando o app
OneCommerce.io deixou uma resposta 28 de novembro de 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

21 de janeiro de 2024

Très bonne expérience avec Lewis, efficace et rapide.
Il à su m'aider en 15 minutes !
Merci beaucoup !

MATCHU HOME
França
20 dias usando o app
OneCommerce.io deixou uma resposta 24 de janeiro de 2024

Hi Maxime,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

30 de novembro de 2023

Great customer service(I asked Ratih to help me). The app menu is also very easy to use.

LONDA
Japão
2 meses usando o app
OneCommerce.io deixou uma resposta 5 de dezembro de 2023

Hi there,

Here's Jolie from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

26 de novembro de 2023

Because it is very easy and the customer service is very nice and helpful and they solve the problem with all professionalism.

SUNBRX
Emirados Árabes Unidos
28 dias usando o app
OneCommerce.io deixou uma resposta 5 de dezembro de 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

8 de novembro de 2023

It's a powerful translation software with highly customizable features that make the app and website blend very well, and their customer service is excellent and handles issues very quickly! Had a great experience!

Rebuff Reality
Estados Unidos
2 meses usando o app
OneCommerce.io deixou uma resposta 10 de novembro de 2023

Hi Joseph,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

21 de janeiro de 2024

Eleanor provided amazing customer service by dedicating considerable time and effort to address the problem.

Olalla's Silk
Suíça
33 minutos usando o app
OneCommerce.io deixou uma resposta 24 de janeiro de 2024

Hi Leon,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

11 de abril de 2024

Super responsive, polite and helpful!

MyBunnyLight
Letônia
Aproximadamente 2 horas usando o app
OneCommerce.io deixou uma resposta 19 de abril de 2024

Hi Viaceslav,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

11 de dezembro de 2023

the support team was good to fix my issues
Rymond and Jhonson thank you

ReemohAccessories - Unleash Your Inner Shine
Arábia Saudita
10 meses usando o app
OneCommerce.io deixou uma resposta 14 de dezembro de 2023

Hi Saleh,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

6 de novembro de 2023

The customer service is perfect, I had a small problem with the translation of my website. But Bo solved the problem in a flash :). I highly recommend it.

HOWANI
Moçambique
4 meses usando o app
OneCommerce.io deixou uma resposta 10 de novembro de 2023

Hi Stefan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

15 de abril de 2024

amazing support!
very usfull app :) recommended

Koala
Israel
Aproximadamente 1 hora usando o app
OneCommerce.io deixou uma resposta 22 de abril de 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce