Avaliações (5.701)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
31 de julho de 2023

I had some doubts first due to some issues with currency not updating and the popup in the mobile browser being in front of the menu. However, I got a really quick response from the support and Chris, who changed the popup to an icon and made it much more convenient to use. If you are looking to have both EUR and USD currencies in your store, this is a great option.

SHA.
Estônia
4 meses usando o app
OneCommerce.io deixou uma resposta 3 de agosto de 2023

Hi Fred ,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Data de edição: 14 de abril de 2024

Thank you Polaris for the great customer service you have offered me!!!

SWB Store
Espanha
7 meses usando o app
OneCommerce.io deixou uma resposta 5 de dezembro de 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

15 de agosto de 2023

Translation is easy to use. it has option to be translate by machine or a translator. there were problem with displaying tc tags after manual translation but the Support is very helpful and quickly resolve the problems. I wish there is an option to choose which text to ignore so it won't get translated.

TeeStation
Hong Kong, RAE da China
5 meses usando o app
OneCommerce.io deixou uma resposta 17 de agosto de 2023

Hi Chan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2 de novembro de 2023

Great help from Raymond, this app can translate the store automatically and customize, also looks good. Like it!

Zendure EU
Alemanha
4 meses usando o app
OneCommerce.io deixou uma resposta 7 de novembro de 2023

Hi Bryan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

13 de julho de 2023

In my opinion one of the best Translators.
Does exatly what is supposed to do.
Easy to implement to your store, Translation goes smoothly when the language changes, Geo location works fine.
Support is quick and responsive if questions appear.

JLR Design
Alemanha
Aproximadamente 1 ano usando o app
OneCommerce.io deixou uma resposta 19 de julho de 2023

Hi Jerry,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

6 de novembro de 2023

The customer service is perfect, I had a small problem with the translation of my website. But Bo solved the problem in a flash :). I highly recommend it.

HOWANI
Moçambique
4 meses usando o app
OneCommerce.io deixou uma resposta 10 de novembro de 2023

Hi Stefan,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

8 de novembro de 2023

It's a powerful translation software with highly customizable features that make the app and website blend very well, and their customer service is excellent and handles issues very quickly! Had a great experience!

Rebuff Reality
Estados Unidos
2 meses usando o app
OneCommerce.io deixou uma resposta 10 de novembro de 2023

Hi Joseph,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

15 de janeiro de 2024

Great support service, thank Chris for your help !

Victoire Collection
França
3 dias usando o app
OneCommerce.io deixou uma resposta 17 de janeiro de 2024

Hi Victoire,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

15 de novembro de 2023

Great app! Lee is such a sweet guy; he helped me set up the app and provided prompt responses to any of my questions. Definitely recommended!

Net Caster
Canadá
4 meses usando o app
OneCommerce.io deixou uma resposta 17 de novembro de 2023

Hi Mackenzie,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

5 de agosto de 2023

Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.

Saliseal
Países Baixos
7 meses usando o app
OneCommerce.io deixou uma resposta 7 de agosto de 2023

Hi Peter,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce