Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.960)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
28 de outubro de 2024

Super customer service :) Giselle was really helpful
General things about the app is fine however if some features is added it would be great.

Most critical one is: Ability to automatically translate or change the photos or videos in product descriptions.

WTDieselgbl
Reino Unido
Aproximadamente 1 ano usando o app
OneCommerce.io deixou uma resposta 8 de novembro de 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

26 de novembro de 2024

The app navigation is not the most intuitive, and manual translation almost always result in a coding error -- these two problems mean that I always have to contact their customer service, which is actually the strongest aspect of the app -- their chat is very active, and someone always responds in minutes. However, it would be neat if that wasn't necessary, and some of the bugs weren't there.

DOG SHOP A-GO-GO
Alemanha
9 meses usando o app
OneCommerce.io deixou uma resposta 28 de novembro de 2024

Hi there,

My name's Selina from Transcy. Thanks for comment about your experience when using Transcy and loving our support.

With the coding error, it means the transcy "tag ...

19 de novembro de 2024

This is the perfect app for translating into various languages. Some parts can be a bit confusing, but their online live chat is very efficient at solving problems. I would have given it 5 stars. The only reason for a 4-star is that their price structure can get quite expensive as you scale your business, but this is only a concern for very large-scale stores.

Italjet Shop
Itália
5 meses usando o app
OneCommerce.io deixou uma resposta 21 de novembro de 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

We completely ...

26 de dezembro de 2024

I was impressed by the immediate and detailed instruction when I didn't understand something!

&Liebe
Japão
6 meses usando o app
OneCommerce.io deixou uma resposta 15 de janeiro de 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ...

19 de novembro de 2024

Their customer service staff is very, very responsible, I want to thank Lee. Thank you for your help. At the same time, I would like to recommend this app to everyone. It is very good.

ADO E-Bike
Hong Kong, RAE da China
5 meses usando o app
OneCommerce.io deixou uma resposta 21 de novembro de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

13 de janeiro de 2025

Polaris from customer support was very helpful

Keryl
Itália
8 meses usando o app
OneCommerce.io deixou uma resposta 16 de fevereiro de 2025

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

Data de edição: 16 de janeiro de 2025

I’ve been using this translation app, and it’s been fantastic! The app is really intuitive and easy to use, making translations quick and accurate. James was incredibly helpful in assisting me with some questions, and his support made the experience even better. I highly recommend both the app and the customer service!

Shoplifts
Itália
Aproximadamente 2 meses usando o app
OneCommerce.io deixou uma resposta 28 de novembro de 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...

24 de fevereiro de 2025

Thank you very much, a wonderful app and great support, everything went very quickly and easily.

JOY NATURALS
Áustria
14 dias usando o app
13 de janeiro de 2025

The app is very great and the customer service is awesome. Thank you to POLARIS for the avaibality and skills. She has fixed my issue within minutes. Thank you again :)

CATOPIA
França
7 dias usando o app
OneCommerce.io deixou uma resposta 16 de fevereiro de 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

8 de janeiro de 2025

Good functions and good support. Thank you to Giselle from the support team.

Tassia
Suécia
9 meses usando o app
OneCommerce.io deixou uma resposta 15 de janeiro de 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...