Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.910)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
25 de junho de 2024

非常棒的体验,客服也反馈的很及时,帮我解决了很多问题

Skechers Outlet Online
Hong Kong, RAE da China
3 meses usando o app
OneCommerce.io deixou uma resposta 7 de julho de 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

24 de janeiro de 2024

great app, great support. I recommend it.

Tanya Heath Paris
França
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 6 de fevereiro de 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Data de edição: 7 de fevereiro de 2024

Eu estava com dificuldade para fazer a configuração do aplicativo em minha loja, porém a suporte Shiro meu ajudou a resolver todos os problemas, foi muito ágil e prestativo, me ajudou em todos teste e agora esta, TUDO CERTO!

OrtoFlex 5D
Brasil
8 meses usando o app
OneCommerce.io deixou uma resposta 11 de dezembro de 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

22 de abril de 2024

Thank you Bo for the great support !

Zyvale
Canadá
Aproximadamente 1 mês usando o app
OneCommerce.io deixou uma resposta 4 de maio de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Data de edição: 29 de março de 2024

Drawbacks (Updated after seller Comment on 29.03.24):

3. The app inserts his tags everywhere
4. Email Notifications can be translated only in the expensive 30$/month plan. DeepL API only in 60$ plan. There are apps not worse than this one that allow these functionality at cheaper price.
5. I still couldn't manage to replace product images for different languages.

Unique features:
1. Colorful HTML code for Email notifications.

Glaz Dev Backup 3
Ucrânia
1 dia usando o app
OneCommerce.io deixou uma resposta 29 de março de 2024

Hi Олексій,

This is Saha from Transcy and thanks for your valuable feedback

In relation to your concern as following:

1. At the moment, we have fully synced what default content from theme allows us to sync into our app

2. I am not clearly sure which step you could not do to insert the image on product description, because the app is showing the given tool listing some actions to customize contents, just click on the tool and you will see the action "insert image"

3. For the tag showing on your contents, just please let us know and we will remove it completely

4. For the translation of Email Notification, because of plan limit, it's available from Growth plan and above

5. "Different photos for different versions of the site work very strangely", maybe its translation conflicts with original content, so we need to recheck your manual translation to find the root case and have the relevant solution

One of our colleagues is reaching out you but we have still not seen your response yet. Please kindly check your email and let her know if you need further support

Regards,
Saha
Transcy by OneCommerce

15 de abril de 2024

amazing support!
very usfull app :) recommended

Koala
Israel
3 meses usando o app
OneCommerce.io deixou uma resposta 22 de abril de 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

3 de março de 2024

Best app there is, period !

STLR
Kuwait
9 meses usando o app
OneCommerce.io deixou uma resposta 5 de março de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

22 de março de 2024

Great app, great team! My store's language needs are minimal, so I opted for the free version. Nonetheless, it's packed with features, has a sleek UI, and the team is quick to respond, eagerly helping me solve issues. Big thanks to Teresa and the other folks who assisted me yesterday. I'll definitely recommend this app.

BINBOK
China
1 dia usando o app
OneCommerce.io deixou uma resposta 5 de abril de 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

1 de fevereiro de 2024

The "attention required" flag is for apps that need technical attention. Transcy uses this alert to push sales, which is really shady and inappropriate.

Sleep First
Estados Unidos
Mais de 2 anos usando o app
OneCommerce.io deixou uma resposta 4 de fevereiro de 2024

Hi there,

This is Brian and we're truly sorry for this inconvenience causing to your experience

In relation to your concern about the app notification, actually in order to remind customer by completing the set-up step, once you click on it, it will not show again. Here, maybe there's a misunderstanding and made customer confused, so the notification has been removed for a long time, however it's still showing on some customers somehow

We have seen that one of our colleagues is reaching out you, please let him know if you need further support

Regards,
Brian
Transcy by OneCommerce

30 de dezembro de 2023

Great app and great support!
Giselle and tech team support managed to fix some custom site features ( one of them to translate meta fields and objects ) in short time, which is commendable compared to other apps where I got after a minimum of 24 hours the "not possible" response.

www.telllur.com
Romênia
Aproximadamente 7 horas usando o app
OneCommerce.io deixou uma resposta 2 de janeiro de 2024

Hi GEORGE,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce