Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
19 de setembro de 2023

The customer service is very good and the product is very helpful. I have tried it for a while and it is worth recommending!

Mommy Yasmin
Hong Kong, RAE da China
5 meses usando o app
OneCommerce.io deixou uma resposta 21 de setembro de 2023

Hi LIKUN,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2 de novembro de 2023

Great help from Raymond, this app can translate the store automatically and customize, also looks good. Like it!

Zendure EU
Alemanha
8 dias usando o app
OneCommerce.io deixou uma resposta 7 de novembro de 2023

Hi Bryan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

21 de novembro de 2023

A very bad app, all full of bugs. It was greatly affected during Black Friday and suffered heavy losses.

AMZ Deco
Hong Kong, RAE da China
8 meses usando o app
OneCommerce.io deixou uma resposta 23 de novembro de 2023

Hi Junjie,

This is Edna and we're truly sorry for this inconvenience causing to your experience

In relation to your issues, we have seen that our agents tried to check and find out the relevant solution to resolve your case as soon as possible. If there's any errors still existing, please let us know to help you in time

Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support

Regards,
Edna
Transcy by OneCommerce

22 de agosto de 2023

Amazing App and even better support.

I have never left a review before on an App but with Transcy I have to.

I have been planning to translate our website for a long time and researched every app before doing so, I tried a few before trying transcy and the others were just not very easy to use or didn't have the full features that transcy does for editing.

For anyone looking for a translation app for their store and are unsure what to choose Transcy is the one.

A big thank you to Giselle, Karina, Joyce, Violet etc. in support!

Akito Scissors
Reino Unido
13 dias usando o app
OneCommerce.io deixou uma resposta 25 de agosto de 2023

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

9 de agosto de 2023

Highly recommended!
Transcy is a game-changer for language translation, and their customer support is simply amazing. The app's translations are accurate and cover a wide range of languages, making it a go-to for my communication needs. What really impressed me was their customer support. Quick, helpful, and dedicated, they resolved my query in no time. Transcy and its exceptional support have won me over completely!

CHADO
Suíça
Quase 2 anos usando o app
OneCommerce.io deixou uma resposta 17 de agosto de 2023

Hi Sylvia,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

15 de agosto de 2023

Translation is easy to use. it has option to be translate by machine or a translator. there were problem with displaying tc tags after manual translation but the Support is very helpful and quickly resolve the problems. I wish there is an option to choose which text to ignore so it won't get translated.

TeeStation
Hong Kong, RAE da China
5 meses usando o app
OneCommerce.io deixou uma resposta 17 de agosto de 2023

Hi Chan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

12 de setembro de 2023

Overall the service is super smart and makes webshops in multiple languages possible and affordable for small and medium sized companies. Bugs and weird translations now and then makes it crucial that the pages are reviewed quite often which takes time. However it has been easy and very fast to get in contact with the support team and get the things fixed quickly.

orzonta
Alemanha
2 meses usando o app
OneCommerce.io deixou uma resposta 18 de setembro de 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

27 de agosto de 2023

the support of the team is outstanding, highly recommended, they went beyond my expectations and done a lots of work, and all was done instantly.

Luggage District
Emirados Árabes Unidos
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 1 de setembro de 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

23 de novembro de 2023

Lee went out of his way to make sure he helped me thoroughly. Really good support! Thank you so much.

CHROMAFLIP™
Dinamarca
6 dias usando o app
OneCommerce.io deixou uma resposta 28 de novembro de 2023

Hi Tadeo,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

13 de novembro de 2023

Really good app and amazing customer service! Available 24/7 and fast assistance

L'Elegance Ésthetique
Espanha
29 dias usando o app
OneCommerce.io deixou uma resposta 17 de novembro de 2023

Hi Antal,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce