Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.916)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
13 de janeiro de 2022

Great and quick costumer support. ..................................................................

ALANA brand
Eslovênia
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 14 de janeiro de 2022

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Data de edição: 18 de fevereiro de 2021

I use this app for multiple curency and language for my shopify store , i wasn't sure but customer sevice was great, efficient and pretty quick.
i recommande to use it

Afrika is love
Canadá
19 dias usando o app
OneCommerce.io deixou uma resposta 18 de fevereiro de 2021

Hi there,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

1 de junho de 2023

Awesome support, and awesome app!!

Since the first approach, I needed some additional help, and the people working especially Lewis were super helpful.

Beauty House
Bósnia e Herzegovina
19 dias usando o app
OneCommerce.io deixou uma resposta 6 de junho de 2023

Hi Mirza,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

Data de edição: 13 de novembro de 2020

I couldn't figure out how to set up the currency I wanted. I spoke with Lynn and she was able to help me fix the issue i was having!
Thank you!

MunecaLashes
Estados Unidos
18 dias usando o app
OneCommerce.io deixou uma resposta 15 de novembro de 2020

Hi there,

Here's Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Data de edição: 22 de setembro de 2021

I chatted with customer service from Fireapps and was helped to set up the translator and currency settings with ease. I couldn't be happier. This is a must-use app with excellent customer service. Thanks!

SnatchedCrypto
Arábia Saudita
18 dias usando o app
OneCommerce.io deixou uma resposta 23 de setembro de 2021

Hi Abdulaziz,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

25 de fevereiro de 2022

Great service and fast handeling of the problems i run into! Love it very good company like it a lot

DesignedToLove.Amsterdam
Países Baixos
18 dias usando o app
OneCommerce.io deixou uma resposta 1 de março de 2022

Hi there,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

20 de agosto de 2020

App works great. Pleasantly surprised by the quality of the machine translations.Changing the translations manually works okay .Hopefully the development team will continue their work on it, but it's certainly doable already. Customer service is absolutely brilliant. Quick response to questions, and they even fiddle with the code in Shopify for you to give you exactly what you want (thanks again Anna).

Gunnar Aufderhar
Vietnã
18 dias usando o app
OneCommerce.io deixou uma resposta 12 de outubro de 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

6 de agosto de 2022

I just decided to use this app for my store. As others said, I am suggesting you too that without support help you would not be able to set it up. So, if you want to save your time, just start with the help of support. They are very friendly and helpful. Easy steps! Any one can do it.

The Classic Taste
Alemanha
18 dias usando o app
26 de julho de 2021

Resolved Issues Fast. Easy to use and translation to Spanish very accurate. I have to request support twice though.

Nailah Beauty Store
Estados Unidos
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 26 de julho de 2021

Hi Nathalia,

I'm Garrick from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Garrick
Transcy - Translate Language and Convert Currency

27 de abril de 2021

thank you for this services. it was fairly easy to use and free of charge. I wanted to add USD conversion as well without success.

Creasol Investment S.L.
Espanha
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 28 de abril de 2021

Hi there,

This is Lauren from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you for using and trusting us.

For your concern as "I wanted to add USD conversion as well without success", we have sent you a follow up email, please elaborate it and my colleague will help you further.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lauren
Transcy - Translate Language and Convert Currency