Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.916)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
24 de agosto de 2021

Great app, easy to set up, and amazing customer service, they are always ready to help. I am really impressed.

sejlana
Suíça
17 dias usando o app
OneCommerce.io deixou uma resposta 25 de agosto de 2021

Hi Erzsebet,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

24 de maio de 2021

The help center is very nice and very helpful! The app works great on my website. Highly recommended!

KIMOIO
Romênia
17 dias usando o app
OneCommerce.io deixou uma resposta 24 de maio de 2021

Hi Ioio,

Here's Olwen from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Olwen
Transcy - Translate Language and Convert Currency

5 de março de 2023

This translation app is such a nightmare. It doesn't translate all website sections properly and the support is an utter joke. Also, theyve just raised their prices by 50%. I wouldn't recommend!

Nutriop Longevity
Suíça
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 6 de março de 2023

Hi there,

This is Saha and we personally apologize for any inconvenience causing to your experience

1. Through this unexpected situation, we will recheck the agent and have a proper training to avoid this in the future, so I highly appreciate your empathy

2. For the change of pricing, we are planning to improve the app’s performance including releasing new features and upgrading the server as well this year. After a hard time discussion, we have to change on our Pricing plans. We hope to get your understanding and support during this change. Along with this change, we guarantee to bring you a better experience with our app and service

We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Saha
Transcy by OneCommerce

29 de janeiro de 2022

Amazing their help support is really good and the app works perfectly I highly recommend this app cause it's important to have multiple languages on your website and this app makes it so easy to setup.

ChargeRails™
Países Baixos
16 dias usando o app
OneCommerce.io deixou uma resposta 1 de fevereiro de 2022

Hi Adel,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

17 de setembro de 2022

John helped me a lot with setting up the basics for my store, super helpful guy! The app itself also looks very neat.

Techpalace
Suécia
16 dias usando o app
OneCommerce.io deixou uma resposta 22 de setembro de 2022

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

12 de fevereiro de 2022

I liked how the app lets you customize anything on the switcher, and also they have a great and fast support.

Movin Fitness
Estados Unidos
16 dias usando o app
OneCommerce.io deixou uma resposta 14 de fevereiro de 2022

Hi Ibrahim,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Data de edição: 11 de agosto de 2022

very easy to connect and sync with my online store. Can't say much right as I've registered BUT I'm super impressed at easy it is to get connected.

Secrets Of Tea
Estados Unidos
16 dias usando o app
OneCommerce.io deixou uma resposta 28 de julho de 2022

Hi Samah,

This is Michael and we're deeply sorry for your unexpected experience with our app

We have seen that one of our colleague is reaching out you but unsuccessful, please kindly check your email and let him know if you need further support.

Regards,
Michael
Transcy - Translate Language and Convert Currency

1 de setembro de 2021

I like how it is so easy to navigate and how there are multiple options for how it appears on the screen.

CiacciaStyles
Estados Unidos
16 dias usando o app
OneCommerce.io deixou uma resposta 2 de setembro de 2021

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

3 de setembro de 2021

supporters been really helpful fast responses and easily handled my problems with great customer interaction.

Weshopmanu
Estados Unidos
16 dias usando o app
OneCommerce.io deixou uma resposta 6 de setembro de 2021

Hi Fayed,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

9 de julho de 2022

Nice app just set up and everything works. Great support with fast responses. They have also helped me to customise the geolocation menu based on my needs on my website with their dev team.

JETSURF_HQ
Tchéquia
16 dias usando o app
OneCommerce.io deixou uma resposta 18 de julho de 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency