Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.889)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
16 de maio de 2022

Great app, I like that I can edit the translation by myself. Pauline helped me add it to my store, and it works great. Thank you

AnnaKarinna
Alemanha
11 dias usando o app
OneCommerce.io deixou uma resposta 17 de maio de 2022

Hi Ana,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Data de edição: 22 de junho de 2023

Very good service received, effective solution to all problems and doubts, a 10 for this team, all is fantastic

BONAVELA
Espanha
11 dias usando o app
OneCommerce.io deixou uma resposta 22 de junho de 2023

Hi David,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

10 de janeiro de 2021

The best app! Easy set up, great customization options, great support and great translation! super happy with this app!

Summer Glow School
Estados Unidos
11 dias usando o app
OneCommerce.io deixou uma resposta 10 de janeiro de 2021

Hi there,

This is Samson from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Samson
Transcy - Translate Language and Convert Currency

Data de edição: 16 de dezembro de 2022

The staff responds incredibly quickly and can even help set things up on your account! In an incredibly short amount of time, my website is now available in over 100 languages! What's even more amazing, they have an option to personalize the images used. Thank you Transcy!

House of Diamonti
Estados Unidos
11 dias usando o app
OneCommerce.io deixou uma resposta 20 de dezembro de 2022

Hi Christina,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

15 de maio de 2023

Absolute worst app we ever tried in 4 years.
We tried to have this app working for soon 6 months and here are a list of things you should know before downloading it:
- You will have to update EVERY single place manually on the website in ALL your languages. No matter if you update a landing page picture or just a single word you will MANUALLY have to sync ALL your languages.
- Editing is a PAIN - you have to click back and fourth in all the tabs and if you have 11 pages for just one section is will take you back to page 1 every single time. Known error by Transcy but not fixed.
- Support is really not at all what the positive reviews describe. Support says they fixed an error and then it is fixed but the next day it is back again.

Can not recommend at all and request a refund for our 6 months of lost time on this app

BabyMocs
Suécia
10 meses usando o app
OneCommerce.io deixou uma resposta 16 de maio de 2023

Hi Frida,

This is Vivian and we're deeply sorry for this unexpected situation causing to your experience

In relation to your concerns as following:

1. To update and translate your new content automatically, please use auto translate function

2. "Editing is a PAIN - you have to click back and fourth in all the tabs and if you have 11 pages for just one section is will take you back to page 1 every single time. Known error by Transcy but not fixed", unfortunately it's the limitation from our app and our Dev team has been aware of it and try to improve it soon in the next releases

3. As an additional apology, we already refunded three last billings. We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Vivian
Transcy by OneCommerce

18 de agosto de 2022

O melhor app de traduções que já instalei, sem duvidas, seu site precisa desse app, é incrivel. Recomendo

MakeuUp
Portugal
11 dias usando o app
7 de abril de 2023

Thank you very much for Harwin's help, very good translation software, hope the background can have Chinese version

SOMIY
Reino Unido
11 dias usando o app
OneCommerce.io deixou uma resposta 10 de abril de 2023

Hi YANG,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

Data de edição: 8 de maio de 2023

I needed support to solve a technical issue and was supported by Giselle. She did an excellent job by immediately diving into it and staying with it!! Responded fast and professional. Consulted with the TECH department and came up with the solution. Friendly, patience and professional. I am very pleased with her assistance.!

MyExcitingPet
Espanha
11 dias usando o app
OneCommerce.io deixou uma resposta 8 de maio de 2023

Hi Jacques,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

9 de maio de 2023

So very helpful and quick to respond to questions and concerns and the App was easy to install with the great guidance of the team there!

Advocate Printing and Publishing Inc
Canadá
9 meses usando o app
OneCommerce.io deixou uma resposta 10 de maio de 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

22 de fevereiro de 2022

Super service, fast and quick! I'm sitting in another timezone, and get help asap. Looking forward to use it Danni - Manroom

danni89nielsen
Dinamarca
11 dias usando o app
OneCommerce.io deixou uma resposta 24 de fevereiro de 2022

Hi Danni,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency