Avaliações (5.710)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
1 de setembro de 2022

Je commence la mise en place du multilangue et je suis ravi.
L'aide et l'assistance apporté est tout simplement génial.
J'avais peur d’être perdu mais le support est la pour vous indiquer la méthode de mise en place.
Je suis vraiment content de l'intégration de cette app sur mon site.
Au top !!!!

Richarderie
França
6 dias usando o app
3 de fevereiro de 2022

The function is great but most of all support is second to none. Very helpful from the start and SUPER available at anytime to solve any possible issue you may find. Very recommended.

Fp Art Online
Itália
6 dias usando o app
OneCommerce.io deixou uma resposta 7 de fevereiro de 2022

Hi there,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

26 de janeiro de 2021

Everything was quick , clear and easy. Lisa had helped me with the initial setup. Friendly and efficient :)

PetLoveMerch
Austrália
6 dias usando o app
OneCommerce.io deixou uma resposta 26 de janeiro de 2021

Hi there,

I'm Michael from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency

16 de novembro de 2021

this app is very good and very easy to use. I recommend this application for your shop. Thank you so much

Flashpow
França
6 dias usando o app
OneCommerce.io deixou uma resposta 17 de novembro de 2021

Hi Odran

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

1 de agosto de 2022

I really enjoyed using this application, everything is accessible and understandable, and if something is unclear, then you can watch a short video. The service help responds very quickly and helps to sort out your problems in a matter of seconds.

Loft Nails
Estados Unidos
6 dias usando o app
17 de maio de 2023

with the paid plan geolocalized translation is available. Racommanded. Very kind from the assistance, 1to1 steb by step guide!

Easy Slides
Itália
6 dias usando o app
OneCommerce.io deixou uma resposta 18 de maio de 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

21 de fevereiro de 2022

l'application ne marche pas bien bien, il provoque des redirection sans cesse. le service client est catastrophique.

SAKHRI PARIS
França
6 dias usando o app
OneCommerce.io deixou uma resposta 22 de fevereiro de 2022

Hi Latifa,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this convenience causing to your experience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

Regarding to your issue, English translation is not working well, for further check your case, you please help me reinstall our app so that we can check and help you further. It seems my colleague is following your case, please check let them if you need further support.

Looking forward to hearing from you soon.

Regards,
Kieran
Transcy - Translate Language and Convert Currency

22 de março de 2022

Grace helped me solved the conflict problem of my website and the custom Spanish translation problem. Excellent customer service, very impressive! Will recommend the app to my friend.

MrJoint
Alemanha
6 dias usando o app
OneCommerce.io deixou uma resposta 25 de março de 2022

Hi Wang,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

9 de setembro de 2022

Great service. Thank you for all your help. I would love to use your app in the future. Just why I can not select products based on collection. Please improve

DUNALI FR
China
6 dias usando o app
12 de janeiro de 2023

Tuve un problema ya que no aparecían los idiomas en el Switcher, gracias a Lewis enseguida me ayudo para corregirlo y que apareciesen, atención muy rápida, amable y la aplicación bastante intuitiva y estética. Recomendada

regalosparejasamor
Espanha
6 dias usando o app
OneCommerce.io deixou uma resposta 13 de janeiro de 2023

Hi Amador,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce