Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.845)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 23 de novembro de 2022

il s'améliore vite et le service client est impeccable . Il reste juste quelques bugs à fixer avec les applications tierces.

Vossera
Suíça
4 meses usando o app
OneCommerce.io deixou uma resposta 8 de novembro de 2022

Hi David,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

21 de maio de 2022

it took a little longer than expected, but i was helped excellent! my webshop is now usable in multiple languages.

Best Bike
Países Baixos
4 meses usando o app
OneCommerce.io deixou uma resposta 23 de maio de 2022

Hi there,

This is Jocelyn. Thank you so much for your review.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Data de edição: 25 de julho de 2022

The customer service is really great! Grace was my contact person and helped me with everything, was fast and reliable. Would recommend!

ON SLICE
Hong Kong, RAE da China
5 dias usando o app
19 de janeiro de 2022

I have used this app for adding another currency on my website, and it works well, and their support team is helping me a lot when I get stuck on the setting.

biendostore
China
5 dias usando o app
OneCommerce.io deixou uma resposta 20 de janeiro de 2022

Hi Flora,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

25 de fevereiro de 2022

Really good apps and really good support! it works really good and is really easy to set up, exactly what i need!

La casa di Fido
Itália
5 dias usando o app
OneCommerce.io deixou uma resposta 1 de março de 2022

Hi Giovanni

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

14 de julho de 2022

support is really bad. I need help but whenever I reached out a girl named "Jennifer" replies but gives me no solution, i end up thinking she doesn't even understand english very well.

vendavaljewelry
Chile
5 meses usando o app
OneCommerce.io deixou uma resposta 15 de julho de 2022

Hi Manuela,

I'm Fiona and we sincerely apologize for your unexpected experience with us.

Regarding to your main concerns as following:

1. For unexpected support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation

2. For your main issue relating to translation, I have seen that one of my colleagues is following your case, she gives you a clear explanation as well as solutions for your case, please kindly check your email and let her know if you need further support

Regards,
Fiona
Transcy - Translate Language and Convert Currency

17 de outubro de 2022

The best translator app that i found! The support is trully amazing! Fast to responde super professional! Totaly 5 stars!

AVANTI.PT
Portugal
5 dias usando o app
OneCommerce.io deixou uma resposta 19 de outubro de 2022

Hi Starzynska,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

4 de março de 2022

I use this app to do translation. it works well and great support! it works well and great support!

TigaKafee
China
5 dias usando o app
OneCommerce.io deixou uma resposta 5 de março de 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

24 de junho de 2022

I love the app. It helps me offer multicurencies. Customer service is very quick and helpful. Helped me customize the placement of the app on my theme. Thanks a lot

Homura Design
Filipinas
5 dias usando o app
OneCommerce.io deixou uma resposta 27 de junho de 2022

Hi Charles,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

19 de abril de 2022

so far i really like this app im new on this app so have not yet used it to its full potential but so far i like what i see

Excel Divas
Canadá
4 meses usando o app
OneCommerce.io deixou uma resposta 26 de abril de 2022

Hi there,

I'm Bellamy. We would like to thank you for your review about our app.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency