Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.884)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
22 de março de 2022

Grace helped me solved the conflict problem of my website and the custom Spanish translation problem. Excellent customer service, very impressive! Will recommend the app to my friend.

MrJoint
Alemanha
6 dias usando o app
OneCommerce.io deixou uma resposta 25 de março de 2022

Hi Wang,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

Data de edição: 19 de janeiro de 2022

more than 3 months trying the app. I tried everything. I set up languages manually. more than 2 days working on it. And suddenly one day the app changed everything, and the website has been plenty of errors. Until today, I can't find a solution. The app is not intuitive. and is not responsive. The techs and support try really hard, but the app is really bad. I don't understand how the app have 5 stars. The app is one of the worst apps that I've ever tried. The app should be taken down of the shopify store.

Kickies
Estados Unidos
5 meses usando o app
OneCommerce.io deixou uma resposta 19 de janeiro de 2022

Hi Guido,

This is Peter from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for any inconvenience causing to your store.

As you said that one day the app changed and everything what you have edited has gone, as usual although our app has released some updated versions recently, your setting in app will not be affected at all, it still keeps as it should be unless you change your theme. In case you did not change theme, we need to investigate further to find the root cause.

From this disadvantage, our Dev team is building a system to track what customer has changed in our app, in case your setting is lost in accident, we will have a backup file for you, so I highly appreciate your empathy in this situation.

As I have seen that my colleague has tried to help you with lots of customization, please let them know if you need further support

Looking forward to hearing from you soon.

Regards,
Peter
Transcy - Translate Language and Convert Currency

9 de setembro de 2022

Great service. Thank you for all your help. I would love to use your app in the future. Just why I can not select products based on collection. Please improve

DUNALI FR
China
6 dias usando o app
12 de janeiro de 2023

Tuve un problema ya que no aparecían los idiomas en el Switcher, gracias a Lewis enseguida me ayudo para corregirlo y que apareciesen, atención muy rápida, amable y la aplicación bastante intuitiva y estética. Recomendada

regalosparejasamor
Espanha
6 dias usando o app
OneCommerce.io deixou uma resposta 13 de janeiro de 2023

Hi Amador,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

26 de agosto de 2023

Very user friendly app and great tech support who answered all my questions and solved some problems, I recommend them.

Home Consolation
Reino Unido
6 dias usando o app
OneCommerce.io deixou uma resposta 1 de setembro de 2023

Hi Artjoms,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

24 de agosto de 2022

Great app and fantastic support. Love the fact that we can setup custom currency rate. Much recommanded

SmackFun
Canadá
6 dias usando o app
8 de outubro de 2021

I used the app for automatic currency switching and it's working great. This next part is just to fill in the last characters

Twsify
Dinamarca
5 dias usando o app
OneCommerce.io deixou uma resposta 11 de outubro de 2021

Hi Philip,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

10 de junho de 2021

I enjoy the Transcy app because gets the job done! As A new business owner I was able to add this app for free and enjoy some of its features.

Bouji Beauty Boutique
Estados Unidos
5 meses usando o app
OneCommerce.io deixou uma resposta 11 de junho de 2021

Hi Maya,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

19 de novembro de 2021

Everything is great! The tech team helps me a lot kindly! All my pages are translated well and accurately.

ShinraiBuy
Hong Kong, RAE da China
5 dias usando o app
OneCommerce.io deixou uma resposta 22 de novembro de 2021

Hi 王俊懿,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

1 de fevereiro de 2022

really good appliction with great services the services help with any problem with quick respons i really love it

Just4Me
Israel
5 dias usando o app
OneCommerce.io deixou uma resposta 4 de fevereiro de 2022

Hi Yovel,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency