Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
13 de dezembro de 2021

We really recommend this app! The free version really works, and the live support it's really fast. I rate it with all the starts

Home Luxury Scents
Estados Unidos
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 15 de dezembro de 2021

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

1 de março de 2021

Tutto molto semplice, intuitivo. Già con il piano free si può fare tutto il necessario per partire, consigliato!

BADBOY.Storeonline
Itália
3 dias usando o app
OneCommerce.io deixou uma resposta 2 de março de 2021

Hi there,

This is Mason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mason
Transcy - Translate Language and Convert Currency

2 de outubro de 2022

Amber was my agent and she helped me add currency, language and a bunch of other stuff. Amber Rocks!!! Transcy rocks!!!

Imago Dei Life
Jamaica
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 3 de outubro de 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Data de edição: 4 de abril de 2022

This app is exactly what I needed! I had a few minor issues trying to synchronize with my shop, but Molly and Jennifer were right there to help me out! If only all other apps were this easy and had great customer service like this one, we would have more time to fill in our orders!
Thank you so much!

Moondrop Creations
Canadá
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 6 de abril de 2022

Hi Dominique,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

9 de setembro de 2021

I used this app to translate my store to provide a better international service and im hoping it works

Coles Balloons & Party Ltd
Reino Unido
Aproximadamente 2 horas usando o app
OneCommerce.io deixou uma resposta 10 de setembro de 2021

Hi Ashley,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Data de edição: 15 de fevereiro de 2022

If you're tired of your Shopify website This is the best App to ruin it, they'll be super quick at the beginning to support and get their messy application set up on your website and add the switcher and they'll ask for your rating and review right after installation and you've no idea what a mess they did in your website theme, after that everything will stop working and non of these ppl will even get back to you.

UV CAN SANITIZE
Canadá
3 dias usando o app
OneCommerce.io deixou uma resposta 10 de fevereiro de 2022

Hi Mehrdad,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for any inconvenience during using our app because our app has not reached your expectation.

As you said that our app ruined your store, unfortunately your description is not clear enough, so we cannot investigate further. However please do not worry, I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Looking forward to hearing from you soon.

Regards,
Patrick
Transcy - Translate Language and Convert Currency

3 de janeiro de 2023

This is very easy to set up and support help was really smooth, replied fast and did great job for us!

GIGINA
Japão
3 dias usando o app
OneCommerce.io deixou uma resposta 3 de janeiro de 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

8 de fevereiro de 2022

App Is easy to use - Support was Really Helpful. Lisa was able to solve any problems I had Quickly. Translation is pretty accurate.

Farmaroot
Canadá
Aproximadamente 2 horas usando o app
OneCommerce.io deixou uma resposta 9 de fevereiro de 2022

Hi Ace,

Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

21 de fevereiro de 2022

The customer service is immediate and 100% precise and professional! I had a n immediate answer and set up of the languages and currencies of the website! The app works perfectly

Biloak
Bélgica
Aproximadamente 2 horas usando o app
OneCommerce.io deixou uma resposta 22 de fevereiro de 2022

Hi Luca,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

15 de março de 2022

I installed the application today and immediately got the quick response. The team helped us to set up all settings within short time. It is so amazing and easy! Very recommended the application. Best wishes to your business!

Магазин товаров из Японии
Japão
Aproximadamente 2 horas usando o app
OneCommerce.io deixou uma resposta 16 de março de 2022

Hi IULIIA,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency