Transcy: AI Language Translate
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (5.839)
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Great support and very great experts! I am more than satisfied with the app! You have a lot of possibilites.
app buona , soprattutto per il servizio clienti! sempre molto disponibili e veloci a risolvere i vari problemiì
Hi there,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
I installed this app yesterday, they contact me to help me, they has helped fix my CSS problem, so good, I recommend.
Hi Adrian,
Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy - Translate Language and Convert Currency
It really helps a lot for me, not only translate the whole website in a minute, but aslo change the currency, like it very much.
Hi there,
Here's Matthew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Matthew
Transcy - Translate Language and Convert Currency
Fantastic support from Teresa, she helped us get everything set up! Really good app so far, it has tons of features!
Hi Kyle,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Shopify allows 5 target langua/store.Can pay 4 more words but not lang. until $69 plan-then 5 langua
Hi there,
Here's Tom from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.
Regarding to your concern, as I have checked it my colleague as Lynn cleared up your queries. For making it clear, 5 languages are the limitation for Shopify normal Paid plans. If you’re a Shopify Plus merchant, then you can translate your store into 20 languages. More details can be found in this link https://help.shopify.com/en/manual/cross-border/multilingual-online-store
Another concern, you're in Free plan, you can buy more words to translate without upgrading your plan. For more detail about our pricing plan, please refer to this article https://support.fireapps.io/en/article/which-plans-are-we-offering-in-transcy-app-ufcc1f/
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Tom
Transcy - Translate Language and Convert Currency
Thank you ANDY for easy set up and assisting in navigation instructions! Now we can reach our (non English speaking customer) potential customers worldwide!
Hi Tony,
This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
Garlic from Transcy team was super quick to get me set up with the app. She was very friendly and lovely at all the time. Thank you very much for your help!
Hi Christoph,
I'm Jonathan. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Jonathan
Transcy - Translate Language and Convert Currency
Really useful et super nice support, they can help every time you ask them. a must have if you want to sell your products abroad.
Hi Abdessatar,
This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy - Translate Language and Convert Currency
5 star for good customer service and 3 star for basic setup on a free plan. When I switched the app to Vietnamese, it changed the font of my website to an ugly looking font :( but the English version is still OK. You'll also need to upgrade to a paid plan if you want the language to show as a button instead of a dropdown list.
Hi there,
My name's Carrick from Transcy. We appreciate your feedback and comment about your experience when using Transcy and loving our support.
In relation to your issues as following:
1. For the font issue of your target language as Vietnamese, our app does not change your font when switching to target language, we just translate text and still keep the same font as your default language. For the customization of font for target language, unfortunately it is not possible to do that at the moment. However, I still note your point and our Dev team will take it into consideration in the future release, so I highly appreciate your empathy on this situation
2, "how can I setup Vietnamese first without the user to click on the dropdown to change the language?" => it's auto switch language function, it will be available from Growth plan and above
We have seen that one of our colleagues is following your case, he gave you a clear explanation, please kindly check and let him know if you need further support.
Regards,
Carrick
Transcy by OneCommerce