Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.913)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 14 de novembro de 2021

Incredible! I had an issue with the website, I just open a Chat with Lisa and she immediately reply, opened a ticket (permission to work on the website), I allowed her and in less than 20 minutes eveything is solved! Everything works perfectly! Great Job! Thank you

GIRELLI BRUNI
Itália
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 16 de novembro de 2021

Hi Gualtiero,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

13 de julho de 2023

Excellent tech support
I asked for help in the middle of the night and they helped me immediately and competently. Plus, they wrote down suggestions for improving the service. I am satisfied.

Hvilina Watch Manufactory Sp. z o.o.
Polônia
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 19 de julho de 2023

Hi Hvilina,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

6 de junho de 2022

easy to meet needs, easy to contact with customer service as well, friendly service. nice app. keep touching

iPollo Store
Estados Unidos
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 8 de junho de 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

14 de outubro de 2022

The support is amazing, instant and efficient. Serenaa assisted me with some issues that I encountered when I was first setting it up and she was able to resolve the issue very quickly.

0wastecleaning
Canadá
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 18 de outubro de 2022

Hi Isamary,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

8 de novembro de 2022

The support team is very responsive and helpful. They solved most of the issues and provided a professional solution.

LEXY ®
Hong Kong, RAE da China
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 8 de novembro de 2022

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

30 de outubro de 2022

翻訳アプリを複数利用していますが、サポートが素晴らしいです。初心者でもサポートが素晴らしいので設定対応可能です!チャットで都度不明な点をサポート頂き、レスポンスも抜群です。
細かなカスタマイズも行うことができ大満足です。

YUKISATO
Japão
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 31 de outubro de 2022

Hi Yuki,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

1 de março de 2021

Tutto molto semplice, intuitivo. Già con il piano free si può fare tutto il necessario per partire, consigliato!

BADBOY.Storeonline
Itália
3 dias usando o app
OneCommerce.io deixou uma resposta 2 de março de 2021

Hi there,

This is Mason from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Mason
Transcy - Translate Language and Convert Currency

2 de outubro de 2022

Amber was my agent and she helped me add currency, language and a bunch of other stuff. Amber Rocks!!! Transcy rocks!!!

Imago Dei Life
Jamaica
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 3 de outubro de 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Data de edição: 4 de abril de 2022

This app is exactly what I needed! I had a few minor issues trying to synchronize with my shop, but Molly and Jennifer were right there to help me out! If only all other apps were this easy and had great customer service like this one, we would have more time to fill in our orders!
Thank you so much!

Moondrop Creations
Canadá
Aproximadamente 3 horas usando o app
OneCommerce.io deixou uma resposta 6 de abril de 2022

Hi Dominique,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Data de edição: 15 de fevereiro de 2022

If you're tired of your Shopify website This is the best App to ruin it, they'll be super quick at the beginning to support and get their messy application set up on your website and add the switcher and they'll ask for your rating and review right after installation and you've no idea what a mess they did in your website theme, after that everything will stop working and non of these ppl will even get back to you.

UV CAN SANITIZE
Canadá
3 dias usando o app
OneCommerce.io deixou uma resposta 10 de fevereiro de 2022

Hi Mehrdad,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for any inconvenience during using our app because our app has not reached your expectation.

As you said that our app ruined your store, unfortunately your description is not clear enough, so we cannot investigate further. However please do not worry, I have seen that my colleague is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Looking forward to hearing from you soon.

Regards,
Patrick
Transcy - Translate Language and Convert Currency