Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5.924)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
Data de edição: 23 de outubro de 2024

really great customer support :)

AdultSexyShop
Reino Unido
Aproximadamente 1 ano usando o app
OneCommerce.io deixou uma resposta 16 de setembro de 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

20 de agosto de 2024

Thanks to the customer service! Eleanor especially!

Tesoros Del Sol - Fine Foods and Beverages
Nicarágua
Mais de 1 ano usando o app
OneCommerce.io deixou uma resposta 29 de agosto de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

1 de agosto de 2024

The interface and UX can be a bit daunting at first but the results are solid and the support is exceptional, always available, quick to respond and go above and beyond to solve issues, even when dealing with custom code.

Artisan Ceramica
Espanha
2 meses usando o app
OneCommerce.io deixou uma resposta 12 de agosto de 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce

21 de outubro de 2024

Spoke to Joliann, amazing customer service! The problem that I was facing was quickly solved by her via a few screenshots and well-written instructions!

availur
Estados Unidos
1 dia usando o app
OneCommerce.io deixou uma resposta 8 de novembro de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

27 de setembro de 2024

Great support and product. I look forward to using it for some time.

My Ruby Lips
Estados Unidos
2 dias usando o app
OneCommerce.io deixou uma resposta 21 de outubro de 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

18 de setembro de 2024

Great customer service, thanks Cris

Gleae
Polônia
4 meses usando o app
OneCommerce.io deixou uma resposta 23 de setembro de 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

1 de agosto de 2024

Ohhhh Amy , Amy , Amy !!!! This is ABSOLUTELY unbeatable service , that i was lucky to get today. We spend more than few hour's to fix everything together with a Amy DEV - TEAM ( They are amazing also ))) ) and everything was done PERFECTLY !!!!

Thank you one more time ONLY positive vibes !!!!

All the best !!!

www.glede.shop
Estônia
26 dias usando o app
OneCommerce.io deixou uma resposta 12 de agosto de 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

20 de novembro de 2024

Excellent app, and thank to Giselle's support.

UWANT Europe
Alemanha
21 dias usando o app
OneCommerce.io deixou uma resposta 28 de novembro de 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

24 de julho de 2024

Great app, one of the few that can translate third party apps like Vitals to make sure the reviews can be read in sevewral different markets. The support is great, feels like theres always someone there to support you. A big thanks to Cris for his patience and help :)

HappyFeets
Suécia
25 dias usando o app
OneCommerce.io deixou uma resposta 12 de agosto de 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

10 de julho de 2024

I had a minor issue with Shopify product variants not displaying after switching the language, using the Transcy app.

The support team were easily available through live chat, responded to me within minutes, and had the issue resolved shortly after. Fantastic level of support, I am very happy with our decision to use Transcy for our Japanese online store.

Leatherwood Bespoke Rosin - Japan
Japão
9 meses usando o app
OneCommerce.io deixou uma resposta 17 de julho de 2024

Hi Andrew,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce