Em 11 de dezembro às 15h UTC, a Shopify App Store terá funcionamento limitado devido a uma manutenção programada. Tente acessar mais tarde, logo estaremos de volta!
Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
12 de setembro de 2023

Overall the service is super smart and makes webshops in multiple languages possible and affordable for small and medium sized companies. Bugs and weird translations now and then makes it crucial that the pages are reviewed quite often which takes time. However it has been easy and very fast to get in contact with the support team and get the things fixed quickly.

orzonta
Alemanha
2 meses usando o app
OneCommerce.io deixou uma resposta 18 de setembro de 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

12 de novembro de 2023

Very useful and complete app. Wish there was more features in the free version :)

SciaticaBelt
Índia
19 dias usando o app
OneCommerce.io deixou uma resposta 14 de novembro de 2023

Hi Ricardo,

Here's Jena from Transcy. Thank you so much for review

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Data de edição: 23 de setembro de 2023

CS is great. But the overall English/French to Chinese are sometimes troublesome. I would recommend translating between Romance languages but not Chinese

Aerix Co
Taiwan
Aproximadamente 1 ano usando o app
OneCommerce.io deixou uma resposta 12 de setembro de 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

10 de julho de 2023

Lewis from the technical support team was very helpful would highly recommend him.
Any other issues I run into I hope he helps me out in the future

osakiesp
Estados Unidos
3 meses usando o app
OneCommerce.io deixou uma resposta 13 de julho de 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

15 de setembro de 2023

Funziona bene, ma non è molto intuitiva

ORTHOBACK®
França
29 dias usando o app
OneCommerce.io deixou uma resposta 18 de setembro de 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

11 de julho de 2023

Some of the product buttons cannot be excluded from translation. But when I contacted the support team they very kindly did the manual exclusion by coding for me. Overall not a bad experience.

Ferret Tools
Nova Zelândia
11 dias usando o app
OneCommerce.io deixou uma resposta 13 de julho de 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

5 de julho de 2023

App isn't super intuitive to use but I got excellent support from Kaity. Thanks for your help today :)

cottoncarrier.fr
Canadá
3 meses usando o app
OneCommerce.io deixou uma resposta 13 de julho de 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

18 de agosto de 2023

Very good and quick customer support. My issues were solved quickly without any problems. Easy to use.

Fyor UAE
Emirados Árabes Unidos
Aproximadamente 4 horas usando o app
OneCommerce.io deixou uma resposta 23 de agosto de 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

24 de agosto de 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
Estados Unidos
Aproximadamente 1 mês usando o app
OneCommerce.io deixou uma resposta 7 de setembro de 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Data de edição: 7 de junho de 2023

The support team is quick to respond and can help as best they can. they were respectful and helpful.

The translations from english to chinese is not 100% for the free plan but it is a great app to have in your pocket to cater to different markets to start. You can upgrade to the premium plans for even better language rules and adaptations for how you want your translations to be

Caskells
Hong Kong, RAE da China
3 meses usando o app
OneCommerce.io deixou uma resposta 8 de junho de 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for review

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce