Transcy: AI Language Translate

Transcy: AI Language Translate

Recensioner (5 909)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
    5,5 tn
  • 5 % av omdömena har 4 stjärnor
    266
  • 1 % av omdömena har 3 stjärnor
    42
  • 0 % av omdömena har 2 stjärnor
    25
  • 2 % av omdömena har 1 stjärnor
    124
7 november 2022

It says only language is free but when you download and install the app it says free plan is not available. That is a waste of my time you don't advertise what you don't offer that not a honest business

Replacement Water Filters
Kanada
3 minuter användning av appen
OneCommerce.io svarade 8 november 2022

Hi there,

This is Kaylin and we're deeply sorry for your unexpected experience with our app

Regarding to your concern, we're offering 4 plans including Free plan as well. However for Free plan, we offer this plan for stores that created within 60 days in the hopes of helping them in the early stages

We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Kaylin
Transcy - Translate Language and Convert Currency

23 november 2022

The free part is a lie which you won't figure out before you have installed it and given your data to them.

Alt-Japansk
Norge
2 minuter användning av appen
OneCommerce.io svarade 24 november 2022

Hi Tommy,

This is Emily and we sincerely apologize for this inconvenience causing to your experience

In relation to your issue, because the information about Free plan is not clear enough, on App information because of the limit rule of character from Shopify we cannot provide its information in details, meanwhile our concern team will check on it to avoid misleading in the future

We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Emily
Transcy - Translate Language and Convert Currency

10 februari 2023

Offre gratuite non valable si la boutique est ouverte depuis plus de 60 jours. Aucune informations concernant cette condition, obligé de payé ! Je ne recommande pas

Point Garantie Market
Frankrike
En minut användning av appen
OneCommerce.io svarade 14 februari 2023

Hi Kevin,

This is Ruby and we sincerely apologize for this inconvenience causing to your experience

In relation to your issue, because the information about Free plan is not clear enough, on App information because of the limit rule of character from Shopify we cannot provide its information in details, meanwhile our concern team will check on it to avoid misleading in the future

We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Ruby
Transcy by OneCommerce

6 november 2023

My Store
Tyskland
41 minuter användning av appen
OneCommerce.io svarade 13 november 2023

Hi there,

Here's Acacia and we're truly sorry for any inconvenience causing to your experience

As you left us 1 star without content, so it's hard for us to know exactly what problem you're meeting trouble during using our app. Please explain it more details so that we can help you further

Also if you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Acacia
Transcy by OneCommerce

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