Recensioner (5 746)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
9 december 2022

Best customer service. If you encounter a problem, they will stay up for hours to solve it for you. 10/10

Humidify
Norge
3 månader användning av appen
OneCommerce.io svarade 13 december 2022

Hi Vincent,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

23 augusti 2022

El soporte que brindan es buenísimo, la app funciona bien, tal cual se inidica que lo hace y en caso de tener problema lo resuleven rapido

Sundara Swim
Mexiko
3 månader användning av appen
17 november 2022

Very helpfull staff members. I think the app is very good and translates everything automatically. good app

Infiniteathletic
Spanien
3 månader användning av appen
OneCommerce.io svarade 17 november 2022

Hi Francois,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

9 februari 2022

Lisa was very helpful help me with everything that was wrong took the time and also replied very fast tank you Lisa

Board reliever
USA
3 månader användning av appen
OneCommerce.io svarade 10 februari 2022

Hi Axel,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

20 juni 2022

I like how this company helps you setup the system. I would of never got it setup right. After I installed the app. someone was on the chat to help me setup from start to finish.

NABulous
USA
3 månader användning av appen
OneCommerce.io svarade 22 juni 2022

Hi there,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

20 maj 2022

I was having a headache with how to make the language that i have configured in the app to appear in the switcher but couldn't. Just switched to the essential plan and got contacted by my customer success manager Jane, didn't take her a minute and the switcher was working perfectly. Really awesome five star for that.
The Essential plan is much better than the other plan less worry.

LeysfexShop
Kanada
3 månader användning av appen
OneCommerce.io svarade 20 maj 2022

Hi Florian,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

Redigerat 4 januari 2022

I needed to translate my website and had some questions. App is well made and Jennifer at the customer service was really helpful. I recommend this app.

Beartvmounts
Kanada
3 månader användning av appen
OneCommerce.io svarade 4 januari 2022

Hi Sebastien,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

30 juni 2023

it was a real pleasure working with this very helpful support ! i liked it ! they just answered all questions and done all modifications

Trend Sage
Storbritannien
3 månader användning av appen
OneCommerce.io svarade 4 juli 2023

Hi Wissam,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

19 november 2022

i can say it's best app support ever any time 24/7, simple and easy to use even no experience , for me its a 10 stars

Grandeur
Frankrike
3 månader användning av appen
OneCommerce.io svarade 21 november 2022

Hi Grandeur,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

14 september 2020

Its really good the help center. Its easy and very fast. I seriously recommend it. I love this app!!

La Compañía Indiana
Spanien
3 månader användning av appen
OneCommerce.io svarade 12 oktober 2020

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency