Recensioner (5 747)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
26 mars 2023

At first i didnt trust this app but after working with the support team i gained trust. Scarlet was amazing and verry polite with solving the problems for my store. Her team connected to my shop and solved the problem. I recommend this app if you search for translating your website.

YEETSTUFF
Nederländerna
3 månader användning av appen
OneCommerce.io svarade 28 mars 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

3 september 2021

The support team very helpful and friendly The app very good for currency and translation This what I was looking for

HN Bazar
Kuwait
3 månader användning av appen
OneCommerce.io svarade 6 september 2021

Hi Huda,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

22 februari 2021

Right after I downloaded the app, a customer service rep named Lisa contacted me right away to help me get everything set up correctly. Lisa responded to all my questions very quickly, and before I knew it, my store was fully available in 2 languages and multiple currencies.

Pepino Divino
USA
3 månader användning av appen
OneCommerce.io svarade 22 februari 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

9 mars 2022

This is the best translate and currency app. The support answers within a few minutes and is super helpful! The setup is simple and easy. You can customize rounding rules which I absolutely love! Amazing app!

Espoir Case
Österrike
3 månader användning av appen
OneCommerce.io svarade 10 mars 2022

Hi Hannah,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

7 juni 2022

The best support! It seems they have a lot of work because they don't answer immediately but they are super professionals. I gave up from another app because they couldn't help me solve the problem connected with my theme and the translator app. But here this people support till the end. Thanks a lot : Jennifer and Kate and all the team!

NISEMAN
Bulgarien
3 månader användning av appen
OneCommerce.io svarade 9 juni 2022

Hi Anita,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

8 juni 2023

Support has always been fantastic, the app has many options to get your store translated to every language.

Elitex Training
Spanien
3 månader användning av appen
OneCommerce.io svarade 12 juni 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

9 december 2021

Excellent app, amazing customer support, very easy and flexible. Highly recommended for Shopify stores.

Trenvee
Libanon
3 månader användning av appen
OneCommerce.io svarade 13 december 2021

Hi Mayssa,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

Redigerat 16 november 2022

The last days (10-11 and15 - 16 Nov), my website has run into a lot of issues for no specific reasons. Transcy has been great. They are there on the bit, providing the right support and trying their best to resolve any technical issue.

Creative Kits
Belgien
3 månader användning av appen
2 januari 2023

First of all, great app. But the best part is the support team! Since it is difficult in the first part to setup a multi-lang store, they will help you with absolutely everything in little to no time. Found it amazing working with them!

Wicked Wood Games
Nederländerna
3 månader användning av appen
OneCommerce.io svarade 3 januari 2023

Hi Ton,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

17 oktober 2021

I used this app and I'm very happy ! Vraiment une bonne application, l'équipe technique est très réactif et compétente.

Tigre Thai
Frankrike
3 månader användning av appen
OneCommerce.io svarade 18 oktober 2021

Hi Kerim,

This is Jocasta from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Transcy - Translate Language and Convert Currency