Recensioner (5 704)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
6 september 2022

Just some minor start up questions. Outstanding and swift support from Sandy. This is the only translation app you want...

amber-interiors-c5a5
Nederländerna
2 månader användning av appen
17 juli 2021

the online support makes it so easy to use. very friendly and helpfull. My thanks to Lisa WHO helped me.

Toddlers Land
Sverige
2 månader användning av appen
OneCommerce.io svarade 19 juli 2021

Hi Shahrukh,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

Redigerat 13 februari 2023

Very fast assistance, Shen in particular gave me suggestions based on my store and helped me carry them out.

dabloo
Portugal
2 månader användning av appen
OneCommerce.io svarade 14 februari 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

10 februari 2022

Fast, friendly & HQ customer support A+++++
The app dashboard is flexible, I'm using the free package now and I'll definitely upgrade.

Medciel
USA
2 månader användning av appen
OneCommerce.io svarade 11 februari 2022

Hi Shaker,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

4 januari 2022

Very useful! I definitely recommend to subscribe to the Starter. They give so much options to edit your store. The customer service is wonderful. They reply quickly and will help you when you need help!

Nagarnia Art Shop
USA
2 månader användning av appen
OneCommerce.io svarade 4 januari 2022

Hi Nanci,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

5 oktober 2022

Ich bin sehr zufrieden mit der Übersetzung der Website, und sie ist einfach zu handhaben, aber das Programm und die Preise sind sehr angemessen.

iSam.Shoping
Tyskland
2 månader användning av appen
OneCommerce.io svarade 6 oktober 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2 juli 2022

It's a great translation application. The customer service has helped solve many problems. If you can't set it up, please contact the customer service. If you need to customize the toggle button seat please contact the customer. thanks john

Moonkie
USA
2 månader användning av appen
OneCommerce.io svarade 4 juli 2022

Hi Jacky,

This is Enzo. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy - Translate Language and Convert Currency

24 juli 2021

Trying to get the languages to work on shopify from the app was confusing, then when the agent would send a screen shot on what to do, it would come with an error msg 404 and it was just to much to go through for something as simple as changing the languages

HoocMeUp LLC
USA
2 månader användning av appen
OneCommerce.io svarade 26 juli 2021

Hi Deleecha,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for the inconvenience caused to your store.

Throughout your conversation, although you met some troubles with setting up the translation from our app, the agent still helped you resolve all of your concerns.

With 404 error, this is not a bug from the app. The cause is from your language versions created on your Shopify admin before. For making it clear, if you have added other languages in Shopify admin before but have not enabled/published those languages for your store domain yet, then it will cause this problem.

As I have checked and seen that my colleague has sent you a follow-up email, please let them know if you need further support.

Best Regards
Joyce
Transcy - Translate Language and Convert Currency

5 april 2022

Best app for translation on shopify!! Awesome costumer support highly suggested!!
.....................................

Vaquer Diffuser
Sydkorea
2 månader användning av appen
OneCommerce.io svarade 6 april 2022

Hi Luca,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

3 december 2022

The app is simple and efficient , but the customer service is woah , amazing customer service , helpful , smart ,quick ,responsive, highly skilled and doing their best to help , I talked with Molly and that's certainly one of the best customer support I have ever had , Appreciate it and highly recommended :)

GO CHIC Watches
Egypten
2 månader användning av appen
OneCommerce.io svarade 5 december 2022

Hi Islam,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce