Recensioner (5 688)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
30 september 2022

Great staff! Very helpful and competent in resolving issues. Had to manually adjust some translations but otherwise a very good app.

Casket Depot Vancouver
Kanada
Ungefär 2 månader användning av appen
OneCommerce.io svarade 3 oktober 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

16 september 2021

The service is very good, step by step to help me learn. I have never used such a thoughtful free software, I would recommend it to my friends

zamuders
USA
Ungefär 2 månader användning av appen
OneCommerce.io svarade 16 september 2021

Hi 张志勇,

Here's Michael from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Michael
Transcy - Translate Language and Convert Currency

6 januari 2022

The quality and service of the product is very good, any difficulties when I use the product are handled as quickly as possible.

amoandco
USA
Ungefär 2 månader användning av appen
OneCommerce.io svarade 7 januari 2022

Hi Son,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

30 september 2021

Chouxie is a great worker. The app is great and meets all my needs. I highly recommend her, her customer service a 10

Apollo Trend
Spanien
Ungefär 2 månader användning av appen
OneCommerce.io svarade 1 oktober 2021

Hi Diego,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

24 november 2022

Top App, Übersetzung ist super und der Kundenservice ist einzigartig. Mir wurde sofort geholfen. Kann ich nur weiterempfehlen!!

Heat-Clothes
Tyskland
Ungefär 2 månader användning av appen
OneCommerce.io svarade 24 november 2022

Hi Sahin,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

21 december 2022

Great app, and a great support team, and it's easy to use. I'm loving it so far. Keep up the good work guys!

ChunkyGifts
USA
Ungefär 2 månader användning av appen
OneCommerce.io svarade 22 december 2022

Hi Abderrahmane,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

2 januari 2021

Currently have a month experience using this app, so far so good. I am a quadrilingual speaker, so I can translate them pretty much everything by myself. Pros: - Their customer support is always online even on holiday (1/1/2021), which is very impressive. They fixed my difficult problem in just few hours (I was expecting couple days due to off business days). - Great interface! The most unique feature is that one single button can allow customer choose both languages and currency. Cons:
- I wish their app and interface can load little bit faster haha. I am kind of impatient person.
- Hopefully have more currency available. They are currently don't have NTD, which is for Taiwan.
- Your website will be look nicer if you know a bit on HTML code to customize the font in their app. Otherwise, you can just use their default font style.

Mega Muscles
USA
Ungefär 2 månader användning av appen
OneCommerce.io svarade 3 januari 2021

Hi there,

I'm Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review as well as feedback.

We hope you have a good experience with our support team and Transcy app. Also, we will note your point and improve it in the better way for future update.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Neil
Transcy - Translate Language and Convert Currency

27 november 2022

Was pretty amazing. Just made the app active and was contacted by support if I needed help with optimization of location and such. Done in a few minutes. Was very helpful and knowledgeable.

The Karma Factory
Ungern
Ungefär 2 månader användning av appen
OneCommerce.io svarade 29 november 2022

Hi Christian,

I'm Justin from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Justin
Transcy by OneCommerce

7 februari 2022

This app helped my store! Grace was helpful guiding me through installing it. I recommend this app for internationally friendly navigation.

Rebase
Kuwait
Ungefär 2 månader användning av appen
OneCommerce.io svarade 8 februari 2022

Hi Shouq,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

14 augusti 2022

Merci John pour ton aide, réponse très rapide, fiable et surtout aimable je vous recommande cette app

MyPetssWorld
Frankrike
Ungefär 2 månader användning av appen