Recensioner (5 710)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
18 augusti 2023

El servicio técnico es muy eficaz, me ayudaron a resolver inquietudes y problemas que estuve presentando mientras traducia el contenido personalizado de mi página.

Parque Panaca
Colombia
Ungefär 2 månader användning av appen
OneCommerce.io svarade 23 augusti 2023

Hi Andres,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

22 maj 2023

best customer service i ever have , Polaris was so helpful and solve my problems in very quick time

0CEANNA
Kanada
Ungefär 2 månader användning av appen
OneCommerce.io svarade 24 maj 2023

Hi David ,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

13 januari 2022

Overall helpfull and good customer service! The app works okay most of the time, but need to be aware of saving your manual changes all the time.

FinDe
Finland
Ungefär 2 månader användning av appen
OneCommerce.io svarade 14 januari 2022

Hi Katja,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a good experience with our support when using Transcy. Thank you for using and trusting us.

For your concern, after you edit your translation, please make sure to save your change. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

22 juni 2022

The app is very Helpful and easy to setup , since the support setup the app to you and special Thanks For The Best Costumer Service "Molly".

SuperDokan
Libanon
Ungefär 2 månader användning av appen
OneCommerce.io svarade 27 juni 2022

Hi Bassel,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

9 januari 2023

El soporte recibido es espectacular y estoy muy satisfecho. La recomiendo ya que te ayudan en todo momento de forma personalizada!. Mencion especial a Lee ya que ha estado muy pendiente de ayudarnos en todos los detalles para nuestra web internacional!

BECOMLUX
Spanien
Ungefär 2 månader användning av appen
OneCommerce.io svarade 10 januari 2023

Hi Jorge,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

3 april 2023

Great app with fabulous customer service. They showed me how to set it up step by step without me asking for it. Highly recommended.

UniMassage
Kanada
Ungefär 2 månader användning av appen
OneCommerce.io svarade 6 april 2023

Hi Mehr,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

1 december 2022

Used this to make my store translate in italian for my italian customers and change currency to euro automatically. They have really nice support, Flora got me through the setup in 5 mins

BellazioFashion
Malaysia
Ungefär 2 månader användning av appen
OneCommerce.io svarade 1 december 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

9 augusti 2022

Great service through the chat! Very easy to use from the start. I use the basic plan to translate to Spanish. It work perfectly

Vocco
Spanien
Ungefär 2 månader användning av appen
7 oktober 2021

Excellent customer service, quick to respond, and the app works great
Thank you Lynn for your excellent service

MOSD STOR
Saudiarabien
Ungefär 2 månader användning av appen
OneCommerce.io svarade 8 oktober 2021

Hi Saeed,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Redigerat 30 maj 2022

Don't doubt it, this is a great app, mostly accurate and wonderful customer service! Is worth the money and it will save you the translation headache.

Tatana
Tyskland
Ungefär 2 månader användning av appen
OneCommerce.io svarade 10 maj 2022

Hi Karla,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency