Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
10 september 2021

Helped me set up my website as I'm a new user. Very good service. Thank you so much! I saved a lot of time.

Lily & Rosemary
Kanada
4 dagar användning av appen
OneCommerce.io svarade 13 september 2021

Hi Meliann,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2 november 2022

Great experience! I really appreciated the assistance from Shen to review my switcher on my store! The app is really cool!

GarbyPhone
Italien
4 dagar användning av appen
OneCommerce.io svarade 4 november 2022

Hi Francesco,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

20 september 2021

La atención al cliente es realmente buena, la aplicación funciona perfectamente. Muy recomendable por precio y funcionalidades.

YUSTY
Spanien
4 dagar användning av appen
OneCommerce.io svarade 20 september 2021

Hi JOSE,

I'm Stella from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Stella
Transcy - Translate Language and Convert Currency

20 februari 2023

There is some issues in app usage due to specific of shop, however support is on excellent level and fix all reported issues fast and professionally. Great app to recommend.

Prestyge
Frankrike
4 dagar användning av appen
OneCommerce.io svarade 22 februari 2023

Hi Larry,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

5 augusti 2021

Their customer service responded quickly and friendly.Help me solve the problem effectively.!!!!!!!!

CycorldPro
Kina
4 dagar användning av appen
OneCommerce.io svarade 6 augusti 2021

Hi Liu,

I'm Elwyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Elwyn
Transcy - Translate Language and Convert Currency

27 augusti 2021

I used this app to help my site with multiple language options. It is quite convenient to add to the site and the customer support team is great! Price plan is also affordable for new start up stores such as my.

ACE Nutritions Inc
Kanada
4 dagar användning av appen
OneCommerce.io svarade 29 augusti 2021

Hi Jayne,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

17 oktober 2022

It's very good. Customer service is great! The staff will take the initiative to help you solve the problem, which makes me feel very caring.

misshow.com
USA
4 dagar användning av appen
OneCommerce.io svarade 19 oktober 2022

Hi Hannah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

20 februari 2023

This app is just perfect, easy to use and if we have any problem the Chat is very efficient. It's the first time I have such a great customer service with a Shopify app.

Musst
Kanada
4 dagar användning av appen
OneCommerce.io svarade 22 februari 2023

Hi Genevieve,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

11 oktober 2022

The app is great if you are looking for a language or currency translator.
I thank Tee, she answered all my questions very quickly.

Essence des huiles
Frankrike
4 dagar användning av appen
OneCommerce.io svarade 11 oktober 2022

Hi Sonia,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

9 april 2022

I'm glad that i chose Trancy to set up the language and currency,till now it worked smoothly and perfect. And thanks for Jennifer's help she's very helpful.

KALYSTE
USA
4 dagar användning av appen
OneCommerce.io svarade 16 april 2022

Hi Hayden,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency