Recensioner (5 704)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
16 november 2023

Great customer service, Lee was very helpful!

Miss FM
USA
Ungefär en timme användning av appen
OneCommerce.io svarade 28 november 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Redigerat 4 februari 2021

I think it's more valuable if you pay for a plan, because otherwise you can only translate one language. I did have great support from Muffin though and she was able to assist. It's just the app itself on the free plan is a bit flaky.

Soul Health Lounge
Australien
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 4 februari 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. We will note your feedback and try to improve our app in the better way to meet your expectations! Since you are having an active chat with my colleague, please let them know if you need further help.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

30 november 2022

Support helped me to configure my client's store and customize some settings. They gave the necessary time for the good customer experience of the store. Excellente support

Poké-Swiss
Schweiz
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 1 december 2022

Hi Marco,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

20 juli 2022

The App Transcy worked very well in combination with shopify. Support is very quick and solved every question. Thanks

Athleez
Tyskland
Ungefär 7 timmar användning av appen
30 oktober 2022

Support Team is very reactive and kind. The app is very good and i will take the third plan if my store grow up !

CosyGift™
Schweiz
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 31 oktober 2022

Hi Alec,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

12 november 2021

Little slow for some while loading different pages. Seems like a great app so far as long as there are no hidden surprises.

Stereoplasm
Kanada
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 16 november 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy and we will try to improve the loading speed, espeically I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

19 december 2022

Good app Good app Good app Good app Good app Good app Good app Good app Good app Good app Good app Good app

Athonso
Mexiko
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 20 december 2022

Hi Jose,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

12 oktober 2022

I am very satisfied with this app and the way I was guided by their help center when I encountered some difficulties. Everything was very efficient and on-point. The app is everything that I needed for my online store to work perfectly, regarding the multi-currency and multi-language aspects of the site.

SEXcessfully
Rumänien
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 14 oktober 2022

Hi Andreea,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

17 augusti 2022

Dory m'a apporte un enorme soutient. Elle a ete patiente avec moi. Elle m'a guidee pas a pas jusqu'a ce que j'arrive a realiser ce que je voulais. J'ai pu lui poser les questions qui survenaient en cours de chemin. D'emblee (c'est-a-dire des le telechargement de l'application), elle m'a mise en confiance. Je confirme ma satisfaction du service clientele. Joelle

FEELING GOOD
Belgien
Ungefär 7 timmar användning av appen
8 juni 2022

Great app and even greater support! Having moved from Magento, this is a perfect app to compliment the new Shopify Markets integration.

medisaveeu
Tyskland
Ungefär 7 timmar användning av appen
OneCommerce.io svarade 9 juni 2022

Hi Graham,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency