Recensioner (5 704)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
28 december 2021

The service is very warm, it's also very powerful and well-developed
In order to help me finish, two people have come, is really very careful, careful, concentration

Afroanew
Hongkong SAR
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 29 december 2021

Hi Can,

Here's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

Redigerat 22 oktober 2021

Great app! It delivers what it promises. The customer support quickly responded to all my questions.

Norsat International Inc.
Kanada
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 25 oktober 2021

Hi Thiago,

My name's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

28 februari 2022

the best app and best Support , fast app to translate the website ,
fast install and it more faster than any apps

PORTA TERRA
Japan
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 2 mars 2022

Hi NISHIDAGO,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

26 januari 2022

Just Installed this app. Flora guided me how to use this app patiently so I am ready to integrate this app to my store. Great customer service. Excited to have this feature on my site

The Daebak Company
USA
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 27 januari 2022

Hi Howard,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

21 februari 2022

l'application ne marche pas bien bien, il provoque des redirection sans cesse. le service client est catastrophique.

SAKHRI PARIS
Frankrike
6 dagar användning av appen
OneCommerce.io svarade 22 februari 2022

Hi Latifa,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this convenience causing to your experience.

For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.

Regarding to your issue, English translation is not working well, for further check your case, you please help me reinstall our app so that we can check and help you further. It seems my colleague is following your case, please check let them if you need further support.

Looking forward to hearing from you soon.

Regards,
Kieran
Transcy - Translate Language and Convert Currency

6 januari 2023

I had a little issue in the beginning. Technical support were a great help. Thank you again Lewis and Ande!

Davi Scrubs & Co
Kanada
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 9 januari 2023

Hi Dajena,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

10 januari 2022

very helpfull, they worked through all my request and their costumer service is very good!! Lisa made all the work

Cklico
Grekland
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 10 januari 2022

Hi Asmik,

I'm Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

9 augusti 2022

Merci beaucoup, une application complète et une assistance topissime, je conseil à vous tous, stoppeur en multilingue, un gagne temps considérable.
Charles A BIOGRINE

BIOGRINE PARIS
Frankrike
Ungefär 5 timmar användning av appen
7 december 2022

Equipe de suporte muito boa! me ajudaram com as duvidas e mostraram outras funcionalidades uteis no app.

Olibre
Brasilien
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 8 december 2022

Hi Bruno,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

14 april 2022

It works nice for me. Great customer support that guarantees setting up the features work quickly. Thank you

asianoeki
Japan
Ungefär 5 timmar användning av appen
OneCommerce.io svarade 18 april 2022

Hi Nguyên,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency