Recensioner (5 706)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
19 augusti 2021

The customer service is very enthusiastic and helped us install it directly. Thank you very much! We will always use this app

Campark - Focus on Cameras
USA
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 19 augusti 2021

Hi Lisa,

I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Vivian
Transcy - Translate Language and Convert Currency

Redigerat 21 december 2021

Very helpful and attentive. He took the initiative to help me and offered me a solution. Glad with the service

Daridecoo
Nederländerna
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 21 december 2021

Hi Mourad,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

18 december 2022

GOOD

DreamerStore
Italien
4 dagar användning av appen
OneCommerce.io svarade 20 december 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

9 februari 2022

Very helpful, App Is easy to use, Translation is pretty accurate! And the help is amazing, thanks, Jennifer! Very patient and provided helpful answers to all my questions.

Macmillan Education Mexico Testing Env
Mexiko
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 9 februari 2022

Hi Madhurima,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

28 oktober 2021

Very easy to use, good support team. Love the automatic sync function to shopify. The only bad thing is it seems a bit slow sometimes.

THE TIGHT COLLECTIVE
Sverige
4 dagar användning av appen
OneCommerce.io svarade 29 oktober 2021

Hi Michaela,

Here's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app. Rest assured that we will do our best to deserve your trust.

In relation to your concern as the loading speed, I have seen my colleague has sent you a follow up email, please response to them so they can help you further, thanks.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

12 april 2022

flora was a great help she helped in every aspect i needed.there should be more help like this on shopify

Norsewood Watches
Storbritannien
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 16 april 2022

Hi Charles,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

9 mars 2023

Violette, good tech support! Explain in detail, how to use this software better, and understand the relevant details, thank you very much!

IoTDevice
Kina
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 10 mars 2023

Hi Pablo,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

10 april 2023

very quick response when there are any issues and very helpful. And they also try to think of any ways to improve your website and service

Plastic Free Amsterdam
Nederländerna
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 10 april 2023

Hi Ariana,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

1 november 2022

Excellent app, with a variety of features. We had some issues setting it up, contacted support, they were extremely quick and super helpful. Special thanks to Giselle from the support team!

Venetto Design
Luxemburg
Ungefär 4 timmar användning av appen
OneCommerce.io svarade 1 november 2022

Hi Joseph,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

21 juli 2022

thank you for your help! it was a pleasure working with you and problem soloving was super qucik. Support 1+

snuzone.eu
Österrike
Ungefär 4 timmar användning av appen