Recensioner (5 692)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
19 januari 2023

Customer service listened to our problem very patiently and guided us through it thoroughly. That's part of the quality of the app.

AF HOUSE
USA
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 19 januari 2023

Hi Akiko,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

16 mars 2022

Language Translate & Currency: good app, great customer service. Highly recommend for small businesses

Yinyang Masters
USA
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 17 mars 2022

Hi Jennie,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

18 augusti 2022

On behalf of KAYA ATELIER EST for Trading, I would like to express my appreciation and thanks to Scarlet for her high professionality from the beginning until we succeeded. She was very respectful from the beginning to the customer and his work. she helped me in every step (step by step), she provided all the information I could ever need to succeed. Truly, She wanted me to succeed. I really appreciate the hard work done, and I know that it is essential for any business to have a strong and professional partner like YOU.

KAYA Atelier
Saudiarabien
Ungefär 2 timmar användning av appen
24 augusti 2021

it is really nice app and even customer services is awesome. help me to setting this app and let me know better how to use it.
thanks so much.

Daffodil co.
Sydkorea
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 24 augusti 2021

Hi Juliana,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

13 januari 2023

iris helped me a lot and stayed in the chat
and she is still fixing the problems.
i hope every thing will be good

La'Sebal
Israel
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 16 januari 2023

Hi Erlend,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

Redigerat 16 juni 2024

Cris is very helpful! Thank you and all your colleagues for your prompt assistance in solving my case.

I recommend this application to all who are looking for a convenient and excellent solution for their business in order to enter the international market!

Twiggy Shop EU
Bulgarien
3 dagar användning av appen
OneCommerce.io svarade 30 januari 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Redigerat 7 april 2023

Great app! There are numerous options and the support responds quickly and reliably. You have the option of going through all the settings live right from the start with the help of a member of the support team. Even if you're as dumb as I am, the staff take the time to answer any questions so that by the end, you're familiar with all the app's capabilities.
Shoutout to Vani!

Astral Home Care
Tyskland
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 10 april 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

4 juli 2022

The app function really great and customer support is amazing. Flora requested to help me fix the problem and answer all my questions so I can finish the setup quickly, wonderful!

Peri Addict
Hongkong SAR
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 5 juli 2022

Hi Kaman,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

18 maj 2022

Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service

Jilu
Frankrike
2 dagar användning av appen
OneCommerce.io svarade 20 maj 2022

Hi Marie,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

5 oktober 2022

Very timely and professional support.
App is easy to use and setup work are minimal.
Highly recommanded

Caselism
Hongkong SAR
Ungefär 2 timmar användning av appen
OneCommerce.io svarade 6 oktober 2022

Hi Tony,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce