รีวิว (5,692)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 92% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
23 พฤษภาคม 2024

Great app, very good customer support

GLOWAY
เดนมาร์ก
7 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 29 พฤษภาคม 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

17 มีนาคม 2024

Excellent app , thank you very much for your assistant

Qalbeen
ฝรั่งเศส
ประมาณ 1 เดือน ในการใช้แอป
OneCommerce.io ตอบแล้ว 5 เมษายน 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

แก้ไขเมื่อ 6 มีนาคม 2024

The app was pretty straightforward to set up, and the service to help out when needed was top-notch! Support has been fantastic too. I will recommend it.

The Office Crowd
สหราชอาณาจักร
23 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 23 กุมภาพันธ์ 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

19 มกราคม 2024

Great. The support service is great. When I have set multiple attributes for "Payment Cycle" ("Monthly" and "Annual - Save 17%") on both "Earn 1x Gold Membership" and "Earn 1x Platinum Membership" products, but on these two product pages. Click on the multiple attribute button "Year - Save 17%" and select "Selling" in the address bar. The plan ID and variant ID have not changed, resulting in no changes in member options and prices. Bo has repaired this problem on next day. The support service is fast and good.

和李力聊比特币
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
4 เดือน ในการใช้แอป
OneCommerce.io ตอบแล้ว 24 มกราคม 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

1 กุมภาพันธ์ 2024

I'm here to thank you all from Transcy for being helpful with the inconsistencies caused when I installed the App. I've listed the issues and the team fixed all of them. Thank you once again and all the best to you guys!

MyShopeeFly
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
OneCommerce.io ตอบแล้ว 6 กุมภาพันธ์ 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

18 กุมภาพันธ์ 2024

great and fast services from Harry

up-bottles
สวิตเซอร์แลนด์
ประมาณ 1 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 23 กุมภาพันธ์ 2024

Hi Pascal,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

5 มิถุนายน 2024

Great app! and the support is also great.. they answer quickly and give good support!

CollageDepot
เนเธอร์แลนด์
ประมาณ 17 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 11 มิถุนายน 2024

Hi Florus,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

29 กุมภาพันธ์ 2024

Giselle and Lewis both were professional, provided high quality and efficient consumer support.
Within a blink of an eye, my problem was solved!
Highly recommended!

Balvin Fashion
ฮังการี
5 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 5 มีนาคม 2024

Hi Kevin,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

24 มีนาคม 2024

Polaris was a great help in adjusting a glitch on our stores timer. 10/10 great customer service!!

Berlino
สหรัฐอเมริกา
5 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 5 เมษายน 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

5 เมษายน 2024

Geweldige vertalings app voor Shopify. Geweldig geholpen door de support (Clara) en ik ben nu met mijn webshop helemaal gereed om uit te breiden binnen Europa.

Dutch Tufting
เนเธอร์แลนด์
มากกว่า 1 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 15 เมษายน 2024

Hi Davy,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce