Transcy: AI Language Translate

Transcy: AI Language Translate

รีวิว (2,659)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 3% ของการให้คะแนนคือ 1 ดาว
27 ธันวาคม 2024

Still trying to figure out all the functions. So far, I can see that this app offers more than most other apps do. The biggest advantage is that they have a live chat. Andy from customer support helped us a lot so far.

SHAPERLUV
สหรัฐอเมริกา
ประมาณ 16 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

9 ธันวาคม 2024

Great support, they solve problems quickly and efficiently. Especially Giselle.

Bluefin SUP
เนเธอร์แลนด์
12 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 16 ธันวาคม 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

8 สิงหาคม 2024

Literally useless, customer service give no help and all youtube content on how to set up is out of date

NÓRA
สหรัฐอาหรับเอมิเรตส์
11 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 11 สิงหาคม 2024

Hi Gulnoza,

This is Brown and we're deeply for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- As you mentioned there were some outdated Youtube contents, we will definitely take a look on them and take the needful steps to update it soon

- We have seen that one of our colleagues is reaching out you with clear explanations, please check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brown
Transcy by OneCommerce

7 พฤศจิกายน 2024

The explanation with Polaris was very clear and easy to understand. All the steps were well-detailed, making it simple to follow along. Great resource for anyone looking for straightforward guidance!

Eternal Pitch
สวิตเซอร์แลนด์
ประมาณ 2 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

16 ตุลาคม 2024

Thanks to Lee for technical support during application setup.
Its a nice app with user friendly features.
I would like to use it and I will keep try technical abilities.

Erenor Cosmetics
ฮังการี
7 วัน ในการใช้แอป
FireGroup ตอบแล้ว 21 ตุลาคม 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

7 พฤศจิกายน 2024

Je voulais traduire mon site pour toucher de nouveaux marchés et ce plug-in fonctionne très bien! le customer service est très rapide et compétent, Merci à Andy et l'équipe pour m'avoir aider à configurer correctement!

MyMoneyBox
สวิตเซอร์แลนด์
14 วัน ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

23 กันยายน 2024

Great service, very patient and well designed application!

Power Queen
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
เกือบ 2 ปี ในการใช้แอป
FireGroup ตอบแล้ว 21 ตุลาคม 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

แก้ไขเมื่อ 10 ธันวาคม 2024

Active support who spend time helping you fix issues you have on your website. Giselle helped me solve many issues.

Bladi Amsterdam
เนเธอร์แลนด์
5 วัน ในการใช้แอป
FireGroup ตอบแล้ว 16 ธันวาคม 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

19 พฤศจิกายน 2024

The support team exceeded my expectations and answered all my questions. I didn’t have to wait long; I received a response within 2 minutes of my initial inquiry.

Auroxhealth
เนเธอร์แลนด์
17 วัน ในการใช้แอป
FireGroup ตอบแล้ว 28 พฤศจิกายน 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

16 มีนาคม 2025

The customer service team is exceptional!

FREESKY eBike EU
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
25 วัน ในการใช้แอป
FireGroup ตอบแล้ว 25 เมษายน 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce