Transcy: AI Language Translate

Transcy: AI Language Translate

รีวิว (5,918)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 92% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
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  • 2% ของการให้คะแนนคือ 1 ดาว
22 เมษายน 2024

Great customer service. Clara was very helpful in helping us fixing the switcher on our website.

Miss Exotic
สหราชอาณาจักร
3 เดือน ในการใช้แอป
OneCommerce.io ตอบแล้ว 4 พฤษภาคม 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

1 มีนาคม 2024

great fast service

Kits Paradise
แคนาดา
เกือบ 2 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 5 มีนาคม 2024

Hi Martin,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

27 เมษายน 2022

I used Transcy for having multiple currencies on my store, the set up was smooth thanks to a very responsive customer service, everything works perfectly well.

Luzea
สเปน
มากกว่า 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 4 พฤษภาคม 2022

Hi Olga,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

แก้ไขเมื่อ 27 ตุลาคม 2024

Their service is perfect. Very kind and supportive

Kshopina
เกาหลีใต้
มากกว่า 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 14 พฤษภาคม 2021

Hi there,

Here's Susan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Susan
Transcy - Translate Language and Convert Currency

21 มิถุนายน 2021

Application parfaite, fonction et gestion, montant mensuel un peu élevé mais ça vaut le coup de l'utiliser.

funbikemauritius
มอริเชียส
มากกว่า 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 22 มิถุนายน 2021

Hi Antoine,

This is Lani from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lani
Transcy - Translate Language and Convert Currency

24 กันยายน 2021

Raymond have been a great help.
He has listens to me an helped me fix my issues.
Thanks for the understanding and quick response Raymond

VANDRET
เดนมาร์ก
มากกว่า 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 27 กันยายน 2021

Hi Alex,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

แก้ไขเมื่อ 7 มีนาคม 2024

App non male. Le traduzioni son comunque da controllare perche a volte son sbagliate, ma sono una buona base di partenza. Abbastanza veloce ed intuitivo. Assistenza mi ha aiutato velocemente quando ho avuto bisogno.
Molte funzionalità sono a pagamento extra, o ti chiedono di aderire a piano piu costoso. Alla lunga forse un po caro. Bo e Cris dell'assistenza sono stati gentili e efficienti!

Gassa d'Amante Milano
อิตาลี
มากกว่า 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 6 พฤษภาคม 2022

Hi Marco,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

13 พฤษภาคม 2023

Excellent!

Really helps getting a professional translation without much hassle.

I even had an issue in my webpage but they helped me fix it right away.

Nailahbeautybelts
นอร์เวย์
มากกว่า 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 15 พฤษภาคม 2023

Hi Nailah,

My name's Justin from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy by OneCommerce

11 ตุลาคม 2021

so far, language translate- transcy really match my expectations, easily managable and customizable , would definitely recommend

luahija
กวาเดอลูป
ประมาณ 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 12 ตุลาคม 2021

Hi Eléa,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

3 กันยายน 2021

Works well and fairly good support, but the supporters are not technical so they are just the first layer and often they'll ask the dev team review issues. Main issue is when it translates elements on the site which it shouldn't such as sizes, etc.

Sønday
เดนมาร์ก
ประมาณ 3 ปี ในการใช้แอป
OneCommerce.io ตอบแล้ว 6 กันยายน 2021

Hi Senai,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your feedback about our support would be really meaningful to me.

Regarding to your issues, firstly our agents are preparing the basic technical knowledge and because your issue is related to code, so it needs Dev team to find the root cause and then fix it as soon as possible.

Secondly, your variants including sizes or color, is not translating properly because those variants are considered as third party elements, so our app will automatically detect it and translate it, in case you want those variants not being translated, just please let us know, so we will keep its meaning as the same as original.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency