Transcy: AI Language Translate

Transcy: AI Language Translate

รีวิว (5,889)

การให้คะแนนโดยรวม
4.8
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25 สิงหาคม 2020

This is nice app and quick reply with all our inquiries :) I like the fact we can edit the translation even so translate front-end app content .

BJLE Collections
เวียดนาม
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 12 ตุลาคม 2020

Hi there,

My name's John from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
John
Transcy - Translate Language and Convert Currency

8 เมษายน 2023

So far so good ! had the best time making the app available in my website with Molly. Excellent customer service !

Nico's & Co.
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
OneCommerce.io ตอบแล้ว 10 เมษายน 2023

Hi Kiana,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

แก้ไขเมื่อ 14 กันยายน 2021

Thanks for your help with the custom installation, already enjoying the app's functions. Great customer support too as you were quite proactive.

miTrail GPS
แคนาดา
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 15 กันยายน 2021

Hi there,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

25 กุมภาพันธ์ 2022

Good works, customer service answering so fast, so enjoyable and it solves my all problems. You can use it.

Shop Terzihan
ตุรกี
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 1 มีนาคม 2022

Hi Burak,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

1 เมษายน 2022

Muy buena aplicacion, muy util y servicio tecnico es muy bueno, rapido y efectivo. App recomendada!

Teuton Sports
เยอรมนี
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 4 เมษายน 2022

Hi Javier,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

5 ตุลาคม 2023

Very easy to use and excellent customer service!

Renne Jewelry
อิสราเอล
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 10 ตุลาคม 2023

Hi Advav,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

23 มกราคม 2022

It was very easy and helpful so I can manage my store and make very easy for the customer when they visit my website .

fablously
สหรัฐอาหรับเอมิเรตส์
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 24 มกราคม 2022

Hi Ali,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

แก้ไขเมื่อ 27 พฤษภาคม 2023

I uninstalled this app after using 10 months. So many issues occurred and made me so upset all the time. It was just the waste of time and money. But I would like to say thank you to Johnson. He was the only person who tried to understand the issue correctly and help me. But he was busy and not always available. Transcy should hire more advanced customer support like him. He did not hurt my feeling, while other did. But I also know it is not totally their fault. When their shift was over, the issue was transferred to the next available customer support who did not understand what really happened exactly. So I had to explain the issue to the new customer support. But she/he was gone also when her/his shift was over. And then another new support person asked me the same thing. I had to repeat and repeat the same things. Never ending. Transcy should not waste the customer's time like that. They also give the stress to their own support people with this system. If customer has the issue, somebody needs to be responsible until it is fixed. I hope they respect my opinion to improve their support system to make the customers & support team more comfortable.

小鳥雑貨専門のお店 スウィート・バーディー・ブティック
ญี่ปุ่น
10 เดือน ในการใช้แอป
23 กรกฎาคม 2022

Simply amazing, seriously if you need an app to translate your website look for further, this is the one, trust me, big thanks to Jennifer for all the support she gave me, love you so much

royalztore
สหรัฐอาหรับเอมิเรตส์
10 วัน ในการใช้แอป
4 ธันวาคม 2020

Please do auto currency based on location the same as you have it with languages.
I would also appreciate multi-currency checkout with Stripe payment gate.

Outlaws Market
เช็ก
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 4 ธันวาคม 2020

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your comment.

Related to your concerns, this function is not available yet, however we will note this and forward to my concern team to keep on improving our services for valued Transcy users like you.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency