Transcy: AI Language Translate
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Good work! they rally help my with my issue. Well work with Language Translate & Currency a long terms
Hi Kaspars,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
i had some problem with the app and i find some who help to fix it this app is very useful, thank you for helping me
Hi Mariela,
Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Seri
Transcy - Translate Language and Convert Currency
Great app, very helpfull customer service. I had an issue, and they helped me on a Saturday at almost midnight. That speaks volume.
Hi Hjalti,
I'm Mirabel from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy by OneCommerce
The app is super easy and the onboarding team is amazing. I had ailor as my tutor and she setup everything for me. Super recommended app
I am using this app, and I really appreciate the customer support and guidance, its a great app overall
Hi there,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
She has a very good attitude. I don't know anything about it. She doesn't worry. She always teaches me how to operate it.
Hi Tong,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
Excellent app and amazing support they helped me to setup the language and the currency step by step.
Hi Abdulaziz,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
It is a biz difficoult to use but support helps alot, they do the work for you and theyre really friendly
Never take their optimization for the speed of your site. I asked their expert to fix the errors in the code of my site to speed up the speed of the site. The price is 150 €, so far it's reasonable. My score before optimization was 18 out of 100, after the service finished my site had a speed of 22/100, which is ridiculous, I felt like an idiot and of course for them the situation is quite normal for them they have optimized my site well and they are happy with their results, it's nonsense. For me, this is an application to be strongly avoided and never use their expert for the speed of your site !!!!!!!!
Hi there,
Here's Kathy. Thanks for your review and your feedback.
Firstly, we sincere apology for any inconvenience causing to you when experiencing our service. We always try our best to satisfy our customer and this is certainly not the result we expected.
Relating to your store, we have optimized and provided you a detail report of the score before and after optimizing. Your Homepage, Collection page and Product page are scored 14, 15, 2 respectively before optimizing and they are scored 34, 35, 13 after our works. Although it is not able to reach the high level as 80 - 90 points, it has obviously increased in comparison to your prior performance.
Our goal is to boost your speed score on Google PageSpeed Insights as high as possible. However, the level we can get would depend on many different factors. More information about that can be found in this article: https://support.fireapps.io/en/article/what-can-i-expect-from-fireapps-expert-service-193os03/
Our colleague, Julie, is contacting you to support via your email. Please feel free to let us know if there's anything else we can help.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kathy
Transcy - Translate Language and Convert Currency
Super fast service and very well explained by Dante. I'm bad at settings and he fixed the problem in 5 minutes. You guys and gals can go, the app is great. Thanks a lot to DANTE
Hi Erwan,
Here's Timothy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency