รีวิว (5,689)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 92% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 24 ธันวาคม 2021

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NAIPO.de
เยอรมนี
12 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 15 ธันวาคม 2021

Hi David,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. We sincerely apologize for this inconvenience causing to your store.

We have seen that you uninstalled our app already. For further check your case, you please consider to reinstall our app and let us have a chance to support you with the highest priority.

Besides that our colleague is supporting your case, please kindly check the relevant channel for further help. Looking forward to hearing from you soon

Regards,
Vincent
Transcy - Translate Language and Convert Currency

1 กุมภาพันธ์ 2022

I am keen to grow my business globally and I am currently using the free plan as a testing period , A number of customers view my website from France and so therefore I am hoping I will convert more of those customers by optimising the language and currency. I had immediate support with integrating the app and all looks good so far. I will be back with an update once I have more details.

Beau Bakers Co
สหราชอาณาจักร
ประมาณ 10 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 4 กุมภาพันธ์ 2022

Hi there,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

17 พฤษภาคม 2022

This plug-in is easy to use, and the customer service is warm. Although it is the first time for me to contact this plug-in, I can use it quickly. However, there are still some parts that cannot be translated. Please optimize it as soon as possible. Thank you very much.

SVR Hearing Aid Accessories
จีน
10 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 18 พฤษภาคม 2022

Hi there,

This is Neil. Thank you so much for your review about our app.

For your feedback, we really appreciate it and assure that we will improve it in the better way. Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

23 มกราคม 2022

One of the best Support teams for sure, Raised a request and Flora from the support team got back to me in minutes and helped me with setting up the app, Must have app and looking forward to use them long term!

GCC Deals
สหรัฐอาหรับเอมิเรตส์
ประมาณ 9 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 24 มกราคม 2022

Hi Alaa,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

3 พฤศจิกายน 2022

I try to use Transcy to translate my online store from English to other languages, it's a great tool, and Rosa helps me solve problems quickly. Thanks

shopping2owls
แคนาดา
ประมาณ 9 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 4 พฤศจิกายน 2022

Hi Chen,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

28 กุมภาพันธ์ 2022

The service of the customer service lisa is great. Detailed explanation and guidance. It's easy to learn to set up.

Stanzino
มาเลเซีย
ประมาณ 9 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 2 มีนาคม 2022

Hi Su,

This is Jonathan. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

24 มีนาคม 2023

Super cool app (if you enable in the theme customiser like you’re supposed to). I didn’t follow the instructions properly so it wasn’t working (it was super late, I was tired) so I contacted support who immediately despite being out of normal working hours, got in touch and kindly figured out what I did wrong and fixed it. So far the app is working great, super easy and a fab translation- and really awesome support. I have had to do nothing but download and click some buttons to get a fully translated website for free. Really really impressed. Thanks.

Snyggelig
นอร์เวย์
ประมาณ 9 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 28 มีนาคม 2023

Hi Justine,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2 กันยายน 2022

J'ai utilisé l'application pour toucher de nouveaux marchés, elle est super utile. Et le support est parfait, super à l'écoute !

washaway
ฝรั่งเศส
ประมาณ 9 ชั่วโมง ในการใช้แอป
31 ธันวาคม 2021

Response quickly! Feel good now! Customer service is great! Next, they will help me to create a language selector design that will fit your store design!

ibfun
จีน
ประมาณ 9 ชั่วโมง ในการใช้แอป
OneCommerce.io ตอบแล้ว 3 มกราคม 2022

Hi William,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

แก้ไขเมื่อ 11 ธันวาคม 2020

I've started with a bad review of this app because I've got some problem. But I finally solved it and it working great. I recommended this app !

LeashPup
แคนาดา
9 วัน ในการใช้แอป
OneCommerce.io ตอบแล้ว 14 ธันวาคม 2020

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency