Transcy: AI Language Translate

Trancy is a very useful app and does provide a lot of functionality. It is helpful for our international business.

Big shout out to Eleanor for being a great sport and resolving some issues we were having on the compatibility side recently. She diagnosed and solved the problem quickly.

This is the perfect app for translating into various languages. Some parts can be a bit confusing, but their online live chat is very efficient at solving problems. I would have given it 5 stars. The only reason for a 4-star is that their price structure can get quite expensive as you scale your business, but this is only a concern for very large-scale stores.

There are a lot of issues to solve during the work with app. But assistants will help you. Thanks a lot for Giselle

I encountered an issue with product prices displaying three decimals, which was unusual. Eleanor from customer support assisted me in resolving it, though it took some time. Overall, I received great support. Thank you, Eleanor.

Great help by the helpdesk. They respond quickly and solve the problem nicely.

Had a problem that was fixed eventually by customer support.

The customer service chat was wonderful! Cris was about to help me with troubleshooting my specific issue, and I even had to return to our conversation, and he picked right up where we left off.

At first I was very unhappy with this App, because it looked as if they had charged me during my free trial. And also because I had trouble finding how to manually modify translations and change the position of the switcher.

But the Customer Service reached out to me and explained everything clearly and in detail. They also said I was still able to cancel the plan during my trial.

So I believe ...

The support response is very fast, and even beginners can use the system with great confidence. It is a reliable service.

App is complex, but works fine more or less.
Support is very fast to solve problems.