Transcy: AI Language Translate

Transcy: AI Language Translate

Değerlendirmeler (5.923)

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25 Ağustos 2021

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 25 Ağustos 2021

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

29 Kasım 2022

Sehr gute App, hatte vorher eine andere App, die garnicht funktionierte im Shop. Der kundenservice schrieb mich direkt per Chat an und fragte ob es behilflich sein kann. Ich hab nun innerhalb von 30 Min meinen kompletten Shop übersetzt. Spitze! Dankeeeeee Very good app, previously had another app that didn't work at all in the shop. The customer service wrote me directly via chat and asked if they could help. I have now translated my entire shop within 30 minutes. Top! Thankss

Rosense
Almanya
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 30 Kasım 2022

Hi Birol,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

5 Temmuz 2021

Good app, easy to use and very intuitive design.
I realised the translation is pretty good from English to Chinese.
Customer service is very good!

Sokhanstudio
Singapur
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 6 Temmuz 2021

Hi Sookie,

This is Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelsey
Transcy - Translate Language and Convert Currency

31 Mart 2022

Very nice, Great customer service. Jennifer helped me a lot and solved my problems in time, the APP works great.

EQUAL Coffee Hub
Suudi Arabistan
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 4 Nisan 2022

Hi Mohammed,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2 Kasım 2021

Adorei esse aplicativo, sou brasileiro e precisava expandir minha loja para outro país, e o app é perfeito, traduziu o idioma da loja e converteu a moeda também, o suporte é maravilhoso, recomendo 100%.

Loja Winners2
Brezilya
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 2 Kasım 2021

Hi Fabio,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

17 Mart 2022

I used this app to do multicurrency on a website - it works well, great app, easy to set up, good support

Everink Tattoo
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 21 Mart 2022

Hi Maksim,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

3 Ağustos 2022

The service you'll receive from this company is OUTSTANDING. More app providers can learn from this. At every hour of the day, they will answer your emails in minutes. Thank you for making the integration smoothly.

KHAIZEN
Hollanda
Uygulamayı kullanma süresi:8 ay
20 Haziran 2022

This is really a plug-and-play app for language translators. The best one so far and I highly recommend it. The support is quick and very helpful.

hedyandklee
Almanya
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 21 Haziran 2022

Hi Abdul,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

24 Haziran 2021

A great app with a simple interface and powerful functions. There is also a very good customer service. I am very satisfied.

Bluetti-Eu
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 25 Haziran 2021

Hi Zola,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

25 Nisan 2022

La estoy utilizando para mi pagina y me ha sido muy util, la atencion es INMEDIATA, estan al pendiente de todas tus dudas durante el proceso de traduccion!

Casa Granada
Meksika
Uygulamayı kullanma süresi:8 ay
OneCommerce.io yanıt 26 Nisan 2022

Hi Hugo,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency