Transcy: 人工智能语言翻译

Transcy: 人工智能语言翻译

评论 (2,659)

整体评分
4.6
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2024年12月9日

Great support, they solve problems quickly and efficiently. Especially Giselle.

Bluefin SUP
荷兰
12个月 人在使用应用
FireGroup已回复 2024年12月16日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2024年8月8日

Literally useless, customer service give no help and all youtube content on how to set up is out of date

NÓRA
阿拉伯联合酋长国
11个月 人在使用应用
FireGroup已回复 2024年8月11日

Hi Gulnoza,

This is Brown and we're deeply for any inconvenience causing to your experience

- For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- As you mentioned there were some outdated Youtube contents, we will definitely take a look on them and take the needful steps to update it soon

- We have seen that one of our colleagues is reaching out you with clear explanations, please check your email and let him know if you need further support

Looking forward to hearing from you soon

Regards,
Brown
Transcy by OneCommerce

2024年11月7日

The explanation with Polaris was very clear and easy to understand. All the steps were well-detailed, making it simple to follow along. Great resource for anyone looking for straightforward guidance!

Eternal Pitch
瑞士
大约2小时 人在使用应用
FireGroup已回复 2024年11月21日

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

2024年10月16日

Thanks to Lee for technical support during application setup.
Its a nice app with user friendly features.
I would like to use it and I will keep try technical abilities.

Erenor Cosmetics
匈牙利
7天 人在使用应用
FireGroup已回复 2024年10月21日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2024年7月28日

The support response is very fast, and even beginners can use the system with great confidence. It is a reliable service.

FRAGILE BOOKS
日本
大约2年 人在使用应用
FireGroup已回复 2024年8月12日

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

2024年11月7日

Je voulais traduire mon site pour toucher de nouveaux marchés et ce plug-in fonctionne très bien! le customer service est très rapide et compétent, Merci à Andy et l'équipe pour m'avoir aider à configurer correctement!

MyMoneyBox
瑞士
14天 人在使用应用
FireGroup已回复 2024年11月21日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

2024年9月23日

Great service, very patient and well designed application!

Power Queen
香港特别行政区
接近2年 人在使用应用
FireGroup已回复 2024年10月21日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2025年3月16日

The customer service team is exceptional!

FREESKY eBike EU
香港特别行政区
25天 人在使用应用
FireGroup已回复 2025年4月25日

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2025年2月17日

I have been charged for it even though I didnt use it!!!
It slows down my website hence uninstalled but looks like I am forced to pay, anyways.

All Inclusive Family Treasures
印度
13天 人在使用应用
FireGroup已回复 2025年2月19日

Hi there,

This is Saha and we're deeply sorry for any inconvenience causing to your experience

- We're wondering that there was a misunderstanding. For making it clear, although you did not use it, if you still keep the app install, you get the app charge unless you uninstall the app

- We have seen that one of my colleagues has reached out you via email and provided clear explanation, please let them know if you need further support.

Best Regards
Saha
Transcy by OneCommerce

编辑时间:2024年12月10日

Active support who spend time helping you fix issues you have on your website. Giselle helped me solve many issues.

Bladi Amsterdam
荷兰
5天 人在使用应用
FireGroup已回复 2024年12月16日

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce