评论 (5,740)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年5月18日

Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.

Schwifty Art
德国
7个月 人在使用应用
OneCommerce.io已回复 2023年5月23日

Hi Amir,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

2022年1月21日

我选择了免费的套餐,用于我的在线商店,可以选择一种语言自动翻译,中间遇到问题客服很迅速的回复并提供了帮助。目前很流畅的自动把在线商店中原中文翻译成为西班牙文,如果仅面对单一国家的市场,免费版本推荐使用。

osprouts
法国
7个月 人在使用应用
OneCommerce.io已回复 2022年1月24日

Hi ZHAONA,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

编辑时间:2023年3月9日

i was helped by Harwin on multiple issues related to the uk market, solved the problem quickly. Perfect

ClipMyNips
意大利
7个月 人在使用应用
OneCommerce.io已回复 2023年3月10日

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2021年8月19日

Sometimes it has technical problems, but the support team is there to help! Don't hesitate to ask them about any problems you're having.

Puppy Bohème
丹麦
7个月 人在使用应用
OneCommerce.io已回复 2021年8月21日

Hi Joan,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

2022年3月28日

I had some difficulties while trying to embed the widget into my website cause the default floating widget is blocking my menu. So, I reached out to the Jane (the support) and she helped me solved everything to my specification within minutes. Totally would recommend anyone who's looking for a currency converter app. This is really good :)

StudioG.Store
马来西亚
7个月 人在使用应用
OneCommerce.io已回复 2022年3月30日

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

编辑时间:2021年2月12日

Es buena, sin embargo hay que revisar las traducciones ya que no es tan preciso. No puedes modificar los precios, entonces si quieres vender más caro en otro país, no es posible.

NOFF B2B
墨西哥
7个月 人在使用应用
OneCommerce.io已回复 2021年2月14日

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.

Regarding to your concern, if the translation is not correct, you can edit it manually. Another concern is that "You cannot change the prices, so if you want to sell more expensively in another country, it is not possible.", you please help me elaborate this, so we can help you further.

As I have seen that you are having an active chat with my colleague, please let them know if you need further support.

Regards,
Muffin
Transcy - Translate Language and Convert Currency

2022年9月3日

Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!

Lena Mayo
西班牙
7个月 人在使用应用
2022年9月5日

They helped me installing and it is working great. Now everyone can use the translation option uhulllll

elisatorelly
美国
7个月 人在使用应用
2022年8月31日

friendly and professional support friendly and professional support
friendly and professional support

Music glass international
保加利亚
7个月 人在使用应用
2022年4月27日

It's working so well on my website, the customer service is the best part that they respond and fix the problem super fast.

Just Bloom HK
香港特别行政区
7个月 人在使用应用
OneCommerce.io已回复 2022年5月4日

Hi Hong,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency