评论 (5,742)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2022年5月1日

Incredible customer service and an amazing app. Shoutout to Ayden. I recommand this app for sure to anyone who wants to sell internationally without having many stores.

Velo Shop
美国
6个月 人在使用应用
OneCommerce.io已回复 2022年5月5日

Hi Physic,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2022年2月1日

The staff are so nice and helpful, providing me with constructive support and suggestions. Will definitely recommend.

MoodBySum
澳大利亚
6个月 人在使用应用
OneCommerce.io已回复 2022年2月4日

Hi Summer,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2022年12月19日

je suis contente de pouvoir traduire mon site avec juste des simple clic, Arian était tres serviable et m'a donné des directives claires et faciles à suivre..merci encore

Cat Accordion™️
加拿大
6个月 人在使用应用
OneCommerce.io已回复 2022年12月20日

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

2022年2月24日

Great app, fast support, all in all 5 out of 5 stars. I started to install the app and barely 2 minutes later the nice customer support person assisted me and helped me with many small things concerning my store. She created a language selection button, placed it where I wanted it and she is always by my side when I need help. In summary Super App and an Outstanding Service.

FlameFire
德国
6个月 人在使用应用
OneCommerce.io已回复 2022年2月25日

Hi Simon,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

2021年12月7日

Jennifer helped my very much. Good customer service and quick responses. Transcy is a very good app.

Europesnus.com
丹麦
6个月 人在使用应用
OneCommerce.io已回复 2021年12月8日

Hi Jonas,

This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

2022年3月11日

Great customer service and help with configuration through live chat. Thoroughly enjoyed the experience with Transcy

Quickychargers
美国
6个月 人在使用应用
OneCommerce.io已回复 2022年3月14日

Hi Deon,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

编辑时间:2021年7月8日

Lisa was an amazing help and did everything I asked plus more. She was very informative and also had quick responses! Everything was super simple, I just had to give the requests and it was completed within an hour!

BabyBelievers
美国
6个月 人在使用应用
OneCommerce.io已回复 2021年7月8日

Hi Natasha,

This is Orson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Orson
Transcy - Translate Language and Convert Currency

2022年11月16日

The support staff responded very promptly and solved the problem easily. It is worth recommending. The attitude is also very good, and the software is easy to use, easy to learn, and suitable for us.

Cohawaii
中国
6个月 人在使用应用
OneCommerce.io已回复 2022年11月17日

Hi Shaanx,

Here's Levi from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Levi
Transcy by OneCommerce

2021年5月9日

Five stars. Not only for the App itself but for the quality of the service. I had a bug due to a domain setting issue that I could not figure out and their support has been just stellar, they offered to fix it for me for free and it all works like a charm now. Happy purchase that I will definitely keep for long.

EEVIE TOKYO
日本
6个月 人在使用应用
OneCommerce.io已回复 2021年5月10日

Hi Busson,

This is Sophie from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Sophie
Transcy - Translate Language and Convert Currency

2021年8月15日

Great support and listened to what I needed for my business. The app provides me with everything that I needed and the automatic feature allows us complete flexibility for all our intenational clients.

Ue Coffee Roasters
英国
6个月 人在使用应用
OneCommerce.io已回复 2021年8月16日

Hi Dominic,

I'm Rowan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Rowan
Transcy - Translate Language and Convert Currency