整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2022年1月10日

soooooooooooooooooooooooooooo nice soooooooooooooooooooooooooooo nice
soooooooooooooooooooooooooooo nice
soooooooooooooooooooooooooooo nice

IRIS BOUTIQUE
泰国
4天 人在使用应用
OneCommerce.io已回复 2022年1月10日

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2022年2月28日

Fast and great service! I enjoy how Transcy helps people to find solutions on their business way. Many different tools company provides that help us to save a lot of time

Sprinted.lt
立陶宛
4天 人在使用应用
OneCommerce.io已回复 2022年3月2日

Hi Gerardas,

I'm Marcus. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

2022年8月12日

I had a few questions to use this app. And the customer service Mikayla helped me a lot with kindness. I recomend this app for the client service.

K-World
西班牙
4天 人在使用应用
2022年1月21日

I just started to use the app and I got a lot of support from the team, without requesting. It's great.

Stuffgoodies
挪威
4天 人在使用应用
OneCommerce.io已回复 2022年1月24日

Hi Anna,

My name's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

2022年11月26日

Customer service is really helpful. I am satisfied. Rosa helped me solving my problems in an easy and fast way. thank you Rosa

Deese
黎巴嫩
3个月 人在使用应用
OneCommerce.io已回复 2022年11月28日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2023年1月18日

Great tool and support! It´s very useful because I'm an amazon seller and have sales all around the world.

Norggo Brand
西班牙
4天 人在使用应用
OneCommerce.io已回复 2023年1月19日

Hi Enrique,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

2022年8月3日

Very good app. It's resolve all my problems with multi-language. I tried many Apps, but this product turned out to be the best in terms of price / possibilities

World Of Woman
拉脱维亚
4天 人在使用应用
2022年2月14日

The service is very good, patiently help me solve my problems, meet my needs, this is a great software

mens event wear
中国
4天 人在使用应用
OneCommerce.io已回复 2022年2月15日

Hi Cui,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

2021年9月12日

This app functions fine for currency conversions. However, it is HORRIBLE for translations. It automatically translates your store language but the automatic langauge translation is horrible and not accurate. You need to edit the language manually and the manual editing function does not work. I opened a ticket for the manual editing function over a week ago. Three customer service reps have responded including Jessica, Andy, but no one being able to assist. The reps just kept asking for access to the store even if they already had been granted access. It went around in circles and they have still not been able to resolve and / or respond to my ticket. I would not recommend this app and then also if you are using the automatic language translations, I would be worried about the customer experience as the translation is so bad. So disapointed!

In Flore
瑞典
4个月 人在使用应用
OneCommerce.io已回复 2021年9月14日

Hi Ingrid,

I'm Kieran from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for your bad experience with us.

Your feedback is necessary for us to improve our app and service in the better way. As my colleague has sent you a follow-up email to explain more your case as well as some detailed guidance in the Edit process, please kindly check it for further help. Hope to hear from you soonest.

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2022年3月9日

The help with the installation of the app was great, very clear and easy. Thank you very much for the help especially the worker Ayden was easy to communicate and fix other problems!

NOVU Official
荷兰
4天 人在使用应用
OneCommerce.io已回复 2022年3月11日

Hi Hande,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency