评论 (5,704)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2021年8月5日

Their customer service responded quickly and friendly.Help me solve the problem effectively.!!!!!!!!

CycorldPro
中国
4天 人在使用应用
OneCommerce.io已回复 2021年8月6日

Hi Liu,

I'm Elwyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Elwyn
Transcy - Translate Language and Convert Currency

2021年8月27日

I used this app to help my site with multiple language options. It is quite convenient to add to the site and the customer support team is great! Price plan is also affordable for new start up stores such as my.

ACE Nutritions Inc
加拿大
4天 人在使用应用
OneCommerce.io已回复 2021年8月29日

Hi Jayne,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2023年2月20日

There is some issues in app usage due to specific of shop, however support is on excellent level and fix all reported issues fast and professionally. Great app to recommend.

Prestyge
法国
4天 人在使用应用
OneCommerce.io已回复 2023年2月22日

Hi Larry,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

2022年10月17日

It's very good. Customer service is great! The staff will take the initiative to help you solve the problem, which makes me feel very caring.

misshow.com
美国
4天 人在使用应用
OneCommerce.io已回复 2022年10月19日

Hi Hannah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2022年10月11日

The app is great if you are looking for a language or currency translator.
I thank Tee, she answered all my questions very quickly.

Essence des huiles
法国
4天 人在使用应用
OneCommerce.io已回复 2022年10月11日

Hi Sonia,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

2022年4月9日

I'm glad that i chose Trancy to set up the language and currency,till now it worked smoothly and perfect. And thanks for Jennifer's help she's very helpful.

KALYSTE
美国
4天 人在使用应用
OneCommerce.io已回复 2022年4月16日

Hi Hayden,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2023年2月20日

This app is just perfect, easy to use and if we have any problem the Chat is very efficient. It's the first time I have such a great customer service with a Shopify app.

Musst
加拿大
4天 人在使用应用
OneCommerce.io已回复 2023年2月22日

Hi Genevieve,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

编辑时间:2022年6月1日

nice translate & currency converter app, pauline is so kind and avaible! it was so easy to set up and customize everything

femalout
意大利
4天 人在使用应用
OneCommerce.io已回复 2022年6月4日

Hi Matteo,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2022年10月17日

Great customer service! The rep was quick and helpful. So far we are really enjoying this app! Thank you

Silver Paw
加拿大
4天 人在使用应用
OneCommerce.io已回复 2022年10月18日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年1月10日

soooooooooooooooooooooooooooo nice soooooooooooooooooooooooooooo nice
soooooooooooooooooooooooooooo nice
soooooooooooooooooooooooooooo nice

IRIS BOUTIQUE
泰国
4天 人在使用应用
OneCommerce.io已回复 2022年1月10日

Hi there,

Here's Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency