整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
编辑时间:2021年3月27日

So far so good, it does the job. Support was very helpful and help me to solve my problem. After usage, I could realise that the app is very, like very heavy on the website and slow it down a lot. 600ms download time, really?????

Nataoka bali
印度尼西亚
11天 人在使用应用
OneCommerce.io已回复 2021年3月16日

Hi there,

Here's Bethany from Transcy - Translate Language and Convert Currency Support Team. Thanks for your feedback about our app.

In relation to your issue as the slow loading speed, we're glad to inform that our updated version has resolved this issue. My colleague has sent you a follow-up email, please let them know if you need further support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bethany
Transcy - Translate Language and Convert Currency

2021年9月8日

Great app for traslation. Simple and useful! The greatest thing is that you have support 24/7 for any question and problems!

cophouse
意大利
9天 人在使用应用
OneCommerce.io已回复 2021年9月8日

Hi Raffaele,

Here's Farley from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Farley
Transcy - Translate Language and Convert Currency

2022年5月4日

Great apps, great and generous support! I only can recommend. They even offer to make the work for you.

ThePetCase
瑞士
大约8小时 人在使用应用
OneCommerce.io已回复 2022年5月6日

Hi Christoph,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

2023年4月26日

Buena traduccion, cumple con una ritmo de traduccion a buena velocidad y permite agregar divisas de una gran cantidad de paises

Aldayah
巴拿马
8天 人在使用应用
OneCommerce.io已回复 2023年4月28日

Hi Rene,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

2021年7月23日

The online service very well .notice me the the setting have to modify and help me to fix the problem.now the website have 2 language already

M-Lab Thailand
泰国
大约8小时 人在使用应用
OneCommerce.io已回复 2021年7月26日

Hi 皓 王,

I'm Kelsey from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kelsey
Transcy - Translate Language and Convert Currency

2021年10月10日

terrible, Please avoid. very bad experience with this app I use a free plan which have only one language free i use it and translate my store and spend so much time to edit it after one week they need me to change plan < why > and i can't use the language any more my store keep loading and loading not working good . just deleted

isterne
德国
10天 人在使用应用
OneCommerce.io已回复 2021年10月11日

Hi Hussin,

Here's Jonathan from Transcy - Translate Language and Convert Currency Support Team and we are truly sorry for this inconvenience caused.

In relation to your problems as following:

1. The first issue is that "you spend so much time to edit it after one week they need me to change plan < why >", I seem not to understand your point, you please explain it in details. Because if you're in Free plan with basic language, you cannot edit its translation. Therefore, I am wondering during the trial you were in one of the paid plan as Eco or Starter plan, when your trial ended, you could not use your advance language to edit its translation.

2. The second issue as " and i can't use the language any more my store keep loading and loading not working good", unfortunately I also did not catch your point, as my colleague has sent you a follow up email,
please get back to them, so they can help you further.

Looking forward to hearing from you soon.

Regards,
Jonathan
Transcy - Translate Language and Convert Currency

2022年3月22日

great support from this app, helped me install and get it going in less than an hour. thank you very much

KlapioStore
美国
大约8小时 人在使用应用
OneCommerce.io已回复 2022年3月25日

Hi Meytal,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

2022年7月15日

TOP QUALITY!! I like it and its easy to use. I could recommened to everyone who wanna sells to the whole World!

Paranyx
德国
大约8小时 人在使用应用
OneCommerce.io已回复 2022年7月18日

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2022年1月11日

Exceptional assistance assisted me in everything very kind and very competent, and the app does the function it says so you won't find any surprises say

LiviWatch™️
意大利
大约8小时 人在使用应用
OneCommerce.io已回复 2022年1月11日

Hi Victor,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2020年12月23日

I start using this app today for a try. Will update later if it continue working well.:) Btw, team member Muffin is really nice! Five-star!!

E-Geek
中国
大约7小时 人在使用应用
OneCommerce.io已回复 2020年12月23日

Hi there,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency