Transcy: 人工智能语言翻译

Transcy: 人工智能语言翻译

评论 (2,816)

整体评分
4.7
每个评分等级的数量
  • 91% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2025年6月17日

Later Later Update:

They found a solution for me :)

LATER UPDATE:

After 10 hours, customer support can't help me translate a page. I lost a lot of time. I swear to god if there would be another app that does what Transcy does, I would switch!

Initial review:

Had a problem that was fixed eventually by customer support.

Unfrosen.com
罗马尼亚
1年多 人在使用应用
OneCommerce.io已回复 2024年10月27日

Hi Horia,

This is Peter and we're deeply sorry for any inconvenience causing to your experience

We have seen that one of our colleagues provided an explanation and the relevant solution as well, please check your email and let them know if you need further support

Hope to hear from you soon

Regards,
Peter
Transcy by OneCommerce

2025年1月13日

I had an issue with a sentence that had been removed in my main language but was still visible in certain other languages. I contacted customer service about this, and they helped me quickly and efficiently. The problem was resolved the same day.

MagCable
荷兰
3个月 人在使用应用
OneCommerce.io已回复 2025年1月15日

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

2025年2月1日

Transcy ha sido clave en la internacionalización de la tienda.
Su sistema integrado con GPT es una mejora increíble para tener traducciones rápidas y ágiles de máxima calidad.

ABANUC
西班牙
11个月 人在使用应用
OneCommerce.io已回复 2025年2月16日

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

2025年4月29日

its quite good

Sun Shine Decoration Limited
香港特别行政区
3年多 人在使用应用
OneCommerce.io已回复 2025年5月19日

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

2024年11月26日

The app navigation is not the most intuitive, and manual translation almost always result in a coding error -- these two problems mean that I always have to contact their customer service, which is actually the strongest aspect of the app -- their chat is very active, and someone always responds in minutes. However, it would be neat if that wasn't necessary, and some of the bugs weren't there.

DOG SHOP A-GO-GO
德国
9个月 人在使用应用
OneCommerce.io已回复 2024年11月28日

Hi there,

My name's Selina from Transcy. Thanks for comment about your experience when using Transcy and loving our support.

With the coding error, it means the transcy "tag" showing when you edit your manual translation, it's a known issue and we're finding the relevant solution to remove it completely in the near future

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

2024年12月23日

Bugs, bugs, bugs 2-3 bugs per week, they have very fast customer service actually but i need to keep an eye on this app every day so that it doesnt destroy our company, there was a bug where it was duplicating the price digits from 98 to 9998 and made zero sales on that day trying to figure out what was going on... turns out that Transcy had ANOTHER one bug...

Curaid
塞浦路斯
2个月 人在使用应用
OneCommerce.io已回复 2024年12月25日

Hi there,

This is Brian and we're deeply sorry for any inconvenience causing to your experience.

- For the duplicating price digits, please be advised that this issue is coming from other app which conflicts with Shopify's currency format. After that, we have corrected its format for you and it's now showing properly. For other related issues, they're fixed as well, please kindly check it again

- Also we have seen that one of our colleagues is reaching out you via email, please let them know if you need further support.

Hope to hear from you soon.

Regards,
Brian
Transcy by OneCommerce

2025年3月5日

Good support, managed to fix all the issues we had.

frischluft
德国
7天 人在使用应用
OneCommerce.io已回复 2025年3月10日

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

2025年1月22日

A big thank you to Andy and the entire Transcy team! I encountered a very important issue that needed immediate attention, and this app, combined with their exceptional support, helped me resolve everything on the same day. Their quick response, professionalism, and dedication truly exceeded my expectations. I’m incredibly grateful for their assistance and would highly recommend their services to anyone in need.

Mark & Matt
西班牙
大约2小时 人在使用应用
OneCommerce.io已回复 2025年2月16日

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

2025年1月17日

I had great service and it was very fast an efficient.
Thank you

H Parfums
加拿大
3年多 人在使用应用
OneCommerce.io已回复 2025年2月16日

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2025年5月20日

Great App
Great Support
Would highly recommend

Pia Rossini Retail
英国
10天 人在使用应用
OneCommerce.io已回复 2025年6月24日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce