评论 (5,698)

整体评分
4.8
每个评分等级的数量
  • 92% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 2% 的评分是 1 星
2023年1月19日

Customer service listened to our problem very patiently and guided us through it thoroughly. That's part of the quality of the app.

AF HOUSE
美国
大约2小时 人在使用应用
OneCommerce.io已回复 2023年1月19日

Hi Akiko,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

2023年9月20日

Very good live support!

LiWAVE
德国
大约1小时 人在使用应用
OneCommerce.io已回复 2023年9月22日

Hi Helge,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年8月18日

On behalf of KAYA ATELIER EST for Trading, I would like to express my appreciation and thanks to Scarlet for her high professionality from the beginning until we succeeded. She was very respectful from the beginning to the customer and his work. she helped me in every step (step by step), she provided all the information I could ever need to succeed. Truly, She wanted me to succeed. I really appreciate the hard work done, and I know that it is essential for any business to have a strong and professional partner like YOU.

KAYA Atelier
沙特阿拉伯
大约2小时 人在使用应用
2021年8月24日

it is really nice app and even customer services is awesome. help me to setting this app and let me know better how to use it.
thanks so much.

Daffodil co.
韩国
大约2小时 人在使用应用
OneCommerce.io已回复 2021年8月24日

Hi Juliana,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

2023年1月13日

iris helped me a lot and stayed in the chat
and she is still fixing the problems.
i hope every thing will be good

La'Sebal
以色列
大约2小时 人在使用应用
OneCommerce.io已回复 2023年1月16日

Hi Erlend,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

编辑时间:2023年4月7日

Great app! There are numerous options and the support responds quickly and reliably. You have the option of going through all the settings live right from the start with the help of a member of the support team. Even if you're as dumb as I am, the staff take the time to answer any questions so that by the end, you're familiar with all the app's capabilities.
Shoutout to Vani!

Astral Home Care
德国
大约2小时 人在使用应用
OneCommerce.io已回复 2023年4月10日

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2022年7月4日

The app function really great and customer support is amazing. Flora requested to help me fix the problem and answer all my questions so I can finish the setup quickly, wonderful!

Peri Addict
香港特别行政区
大约2小时 人在使用应用
OneCommerce.io已回复 2022年7月5日

Hi Kaman,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

2023年7月11日

Special thanks to Lee for perfect support:) The application seems to be very helpful. I hope it will work well for my store.

Luckystar Europe
美国
大约2小时 人在使用应用
OneCommerce.io已回复 2023年7月13日

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

2022年10月5日

Very timely and professional support.
App is easy to use and setup work are minimal.
Highly recommanded

Caselism
香港特别行政区
大约2小时 人在使用应用
OneCommerce.io已回复 2022年10月6日

Hi Tony,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

2022年6月8日

I love this app as well as its aftersale services!! Every Shopify merchant who wants to go global should try this app!! It will never disappoint you!!

Sheilabox
中国
大约2小时 人在使用应用
OneCommerce.io已回复 2022年6月9日

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency