Transcy: 人工智能语言翻译

Transcy: 人工智能语言翻译

评论 (2,644)

整体评分
4.7
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年11月12日

Très bonne application, facile d'utilisation avec un service après vente au top. Je recommande fortement.

Heyes Beauty
法国
大约1个月 人在使用应用
FireGroup已回复 2022年11月15日

Hi Melissa,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

2022年8月22日

J'ai utilisé cette application pour la traduction du site en Anglais. Pauline a été super et efficace pour l'accompagnement et en très peu de temps ensuite le site été traduit et déja opérationnel.

exclusive maquettes
法国
大约1个月 人在使用应用
2021年8月25日

Great customer service. Need a more flexible translation experience. For instance, changing translation for 3rd party app: pagefly/section anyway is not possible

EcoFlow Europe
香港特别行政区
大约1个月 人在使用应用
FireGroup已回复 2021年8月25日

Hi Patrick,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your feedback.

With the translation from third party app like pagefly, our app is automatically detecting the third party element and translating them properly, unfortunately the translation from third party cannot be edited at the moment. However we have noted your point to improve our app in the better way to reach more customer's expectation.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2021年4月16日

Awesome app, and even more awesome customer service : ) Especially the most recent update, make this app worth every penny.

FindersKeepers Shop 🌸
丹麦
大约1个月 人在使用应用
FireGroup已回复 2021年4月16日

Hi there,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

2022年12月8日

Quick support and always available for helping out. Highly recommended if you need a translation app

PardonMyKicks
瑞典
大约1个月 人在使用应用
FireGroup已回复 2022年12月8日

Hi Arez,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

2023年5月6日

fast and easy replies and solves problems fast. I enjoy using the translation tool, it is quite accurate

CDD Jewelry
乌克兰
大约1个月 人在使用应用
FireGroup已回复 2023年5月9日

Hi Daryna,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

2024年6月5日

The App is agreat idea, but it is pure pain to implement everything correctly. In the end it didnt work, it messed my my whole currency section, displayed ridiculous prices. nobody from the support could help me/ understand the problem. the support is prompt and really tries its best. They directly come in your shop and try to fix things, but that made everything worse in my case.

Because its dealing with very sensitive topics like currencies and dislayed prices, which can only be realtime edited (formatting etc.) be very careful. I lost a lot of money and customers thanks to this app.

Vespucci
德国
8天 人在使用应用
FireGroup已回复 2024年6月7日

Hi Adrian,

This is Kate from Transcy

First of all, I sincerely apologize for the inconvenience caused to you

At the moment, since you also use Shopify Payment and set up the currency on Markets, the currencies are managed by both Shopify Payment and Transcy.

I have explained to you how the currency works in each situation via our support ticket.

I am still looking forward to hearing from you so that I can provide a proper explanation based on your Shopify Markets' settings.

Regards,
Kate
Transcy by OneCommerce

2023年3月8日

App is great so far. Will explore it more.
Customer service Bo is quiet quick and attentive
I recommend it

Kilimanjaro
约旦
大约1个月 人在使用应用
FireGroup已回复 2023年3月9日

Hi Mohamed,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

编辑时间:2023年5月3日

Highly recommend! The fastest response real human CS Team ever. Thank you for your help. I am confident with the other problems in future and work with Transcy Team.

TMG Industrial
加拿大
大约1个月 人在使用应用
FireGroup已回复 2023年5月9日

Hi David,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

2022年6月21日

I truly recommend this app for shops selling in other countries. Awesome features and a really great support team!

coinsbox
德国
大约1个月 人在使用应用
FireGroup已回复 2022年6月22日

Hi André,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency