Transcy： 人工智能语言翻译
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (5,918)
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Great Customer service. Aurora was great in swiftly leading through the answer with pictures. Impressed!
Overall the app could be more intuitive about the overlaps with Shopify's translated stuff
Hi there,
Here's Kane from Transcy. Thanks for your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
MERCI ELEANOR POUR SA MAITRISE DU SUJET ET SONT PROFESSIONNALISME; BRAVO A TOUTES LEQUIPE SUPERBE APPLIS
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
It is a great app allowing us to have different currencies (at automated exchange rates), user-friendly interface and very good customer support that solves all our problems asap. Only reason we are not giving 5 stars is the speed of the interface, which takes long to load causing obvious delays and, even worse sometimes, saved translations are not properly saved.
Hi Aris,
This is Thomas from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review as well as valuable feedbacks
Regarding to your concern including the loading speed of the interface and save translations are not saved, my colleague is taking your case on the relevant chat, please elaborate it, so they can help you further.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Thomas
Transcy - Translate Language and Convert Currency
I was testing how the language versions work, the free plan. The support was awesome, very friendly and quick. I did not test other than the free plan features!
Hi Reetta,
Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
The App works great, but the manuel translations could be a little easier to edit yourself. However, the support is great - so i'll say a 4 out of 5 overall rating, but the support is definitely a 5 out of 5. Teresa, is 5 stars for the support
Hi Christoffer,
Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Great support from the service team! Fast and repsonsive, fixing the issues right away. Great at translation too. Quite accurate
Yet to fully set it up but looks promising. Shen was very helpful in assisting with the app and how it works and functions
Hi there,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
It would be nice if the currency section allows custom prices as well as automatic exchanges. So that one can enter custom prices for different markets. This would especially be useful if the store offers worldwide free shipping.
Hi there,
Here's Ruby from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and feedback about our app.
Regarding to your concerns, at the moment, you cannot set or edit the currency conversions (Exchange rates) in Transcy by yourself because we get all data of the Exchange rate directly from European Central Bank system. Also with this new update, we're so happy to bring a brand-new function is Auto Switch Currency based on visitor's location.
As I have checked and seen that you are having active chat with my colleague, please let them if you need further support.
Regards,
Ruby
Transcy - Translate Language and Convert Currency
I had a few problems with the app. nevertheless it was ok to work with it. after working some time with it, it was getting easier.
Hi there,
Here's Jena. Thank you so much for your review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Had a lot of trouble getting this setup at first but support came through and fixed it all. Seems to be working well now. Excited to see the results!
Hi there,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency